Set Up a Phone Number
Setting up a business phone number means choosing 1300, 1800 or a Phoneword, nominating an answering point and reviewing the published plans. Here is the flow.
Setting up a business phone number with 1300 Easy Dial follows the same path whichever number type you choose: pick the type, check availability, compare the published plans and nominate the answering point at signup. The published products are 1300 numbers (shared cost, plans from $10 per month), 1800 numbers (free for callers in the stated Australian 1800-number context; the business pays call charges) and Phonewords (a 13, 1300 or 1800 number spelling a word on the keypad, from $40 per month).
Step by step
- Choose the type: 1300 if callers sharing the cost is acceptable; 1800 if you want callers to pay nothing in the stated Australian context; a Phoneword if the number should spell a word.
- Check availability: search available 1300/1800 Phonewords. Availability is not guaranteed for any specific word, and desirability affects price.
- Compare plans: plan fees and per-minute call-rate tables are on the pricing page — 1300 and 1800 plans start at $10 per month.
- Nominate the answering point: the signup flow asks for the number the service will connect to, so have your answering point ready.
- Read the terms: the current terms and conditions govern the service.
What setup does not include (on this page)
The published pages do not state an activation timeframe, hardware requirements or a porting procedure, so none are promised here. If any of those matter to your launch plan — particularly timing — confirm with the team on 1300 327 934 before you commit to dates. The setup path this page can verify is the one above: choose, search, compare, connect.
For related guidance, see create a phone number, the create a business number pillar or set up phone number.
Setting up — questions
How long does setup take?
No activation timeframe is published, because no durable guarantee is available. Ask the team for current timing if you are working to a deadline.
Do I need new equipment?
The published signup flow only asks for the number the service will connect to. It does not establish device or hardware requirements — contact the team about your specific setup.
Can I keep my existing number?
The published pages do not establish a porting procedure, so this page cannot describe one. Ask the team directly about your existing number before signing up.
What does setup cost?
Published 1300 and 1800 plans start at $10 per month and Phonewords from $40 per month, with availability and desirability affecting a specific word's price. No separate setup fee is published on this page.
What is an answering point?
The answering point is the number the service will connect to — where calls land when customers dial your published number. The signup flow asks for it.
Related reading: purchase a phone number online, get a phone number for business or the 1300 numbers hub.
Set up your number
Set up a number for your business
Search available 1300 and 1800 Phonewords, or compare the published plans first.