Get a Phone Number for Business

Getting a phone number for your business in Australia means choosing between three published categories: 1300 numbers, 1800 numbers and Phonewords. 1300 Easy Dial supplies all three, with public 1300 and 1800 plans starting at $10 per month and Phoneword pricing from $40 per month. The signup flow asks for one configuration detail up front — the existing number the service will connect your calls to — so it helps to have that answering point decided before you apply.

What each category establishes:

1300 number: a shared-cost business number. Public plans start at $10 per month.
1800 number: free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. Public plans also start at $10 per month.
Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad, priced from $40 per month, with availability and desirability affecting the price.

Choosing between the number types

Start with the caller experience you want. A 1300 number is the published shared-cost option, and a 1800 number removes the caller charge in the Australian context because the business carries the call charges. If the number itself should carry your brand, a Phoneword spells a word such as a business name or service on the keypad, which is why Phonewords are often used in advertising.

Memorability is the other consideration. Digits are harder to recall than a word, so if customers mostly find you through radio, vehicles or signage, a Phoneword may be the better fit. Availability is not guaranteed for any specific word, and more desirable words attract higher prices, so treat the published starting figure as a beginning point rather than a fixed rate.

What a business number costs

Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, and each plan pairs its monthly fee with a call-rate table. The total cost therefore depends on both the plan and the calls you receive, so the pricing page is the source to use for specific rates rather than an old advertisement or estimate. Prices are in Australian dollars and include GST.

Phoneword pricing starts from $40 per month. Because availability and desirability affect the price of a specific word, check current availability or ask the team about the word you have in mind before budgeting a firm figure.

How getting a number works

Use Find a Number to search available 1300/1800 Phonewords and see what is currently listed. The search does not promise that a particular word will be available, or available at a particular price, when you apply. Once you have chosen a direction, the signup flow asks for the number the service will connect to — the line or answering point your calls will reach.

If you would rather talk it through first, call 1300 327 934 or email info@1300easydial.com.au and the team will help you choose and set up a number.

What to confirm before you commit

Caller cost: decide between a shared-cost 1300 number and a caller-free 1800 number in the Australian context.
Plan and rates: compare the monthly fee and call-rate table together on the pricing page, not just the headline price.
Memorability: if the number needs to spell a word, search availability early because desirable words may be taken or cost more.
Answering point: know which existing number the service will connect your calls to before you sign up.
Terms: review the current terms and conditions before making a purchase decision.

Getting a business number: questions

How much does it cost to get a business phone number?

Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, and Phoneword pricing starts from $40 per month. Each plan's call-rate table is on the pricing page; prices are in Australian dollars and include GST.

Can I choose the exact number or word I want?

You can search available 1300/1800 Phonewords with Find a Number, but availability is not guaranteed for a specific word, and a word's price depends on how desirable it is.

Do I need a new phone line to get one of these numbers?

The signup flow asks for the number the service will connect to, so these numbers work with an answering point you nominate. What the published material does not establish is device, app or routing behaviour beyond that connection step.

Where do I check call rates and terms?

Use the pricing page for current plan fees and call-rate tables, and the terms and conditions page for the obligations that apply to the service.

For a broader comparison, see business phone number options and the phone number for business overview.