Phone Number for Small Business
The minimum a small business needs — one 1300 or 1800 number, one plan from $10 per month, one answer point. Extras are optional, not required.
A small business needs less than the marketing usually implies: one number, one plan and one answer point. On the published range that means a 1300 or 1800 number — from $10 per month — connected to wherever your calls land. Everything else (a word on the keypad, add-on services) is optional, and this page keeps the required part deliberately small.
The three things you actually need
- One number: 1300 if callers should share the call cost (they pay a local call cost; you pay the remainder), 1800 if they should pay nothing in the stated Australian 1800-number context and you carry the charges. Both bases can carry a word if you want one later.
- One plan: the published rows run $10, $15, $39, $79 and $99 per month, each with its own fixed-line and mobile rates and, on Cap plans, included minute allowances. Starting small is legitimate — you can compare rows on the pricing page and pick from the published list.
- One answer point: the signup flow asks for the number the service will connect to. For many small businesses that is a mobile or an existing line — the flow records whatever number you name.
What you can add later — and what you never have to
The optional layer: a Phoneword (up to six letters on a 1300 or 1800 base, from $40 per month with availability and desirability affecting the word), and the three listed add-ons — Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month). None of them is a prerequisite, and nothing on this page promises that any extra produces more calls or sales. What is never available: geographic area-code, mobile or personal numbers — not published products.
Getting started
Search word candidates on Find a Number if you want the number to say something, apply with your answer point, and the team confirms the exact number and price before connection. No activation timeframe is published; connection specifics are confirmed during the application, and service terms sit in the terms and conditions.
Related reading: small business phone number, business phone number for small business, or 1300 for business.
Small business questions
What is the smallest setup that works?
One 1300 or 1800 number on the $10 plan, connected to the answer point you name at signup. The word and add-ons are optional extras, not requirements.
Do I need a word number to look professional?
This page makes no such claim. A standard 1300 or 1800 number does the same contact-point job; a word is a separate published product at a separate price.
Can the number connect to my mobile?
The signup flow asks for the number the service will connect to, and that recorded answer point receives the calls. This page makes no further device or coverage claims.
What if I outgrow the $10 plan?
The published rows run to $99 per month with different rate tables and allowances. Compare the rows on the pricing page when call volume justifies it; contract terms are governed by the terms and conditions.
Start small, published
Set up a small business number in three decisions
Compare the published plans, or search for a number first.