Phone Number for Business
What a business phone number does and costs in Australia — 1300 and 1800 plans from $10 per month, Phonewords from $40, and how to choose between them.
A business phone number is the published point of contact customers dial to reach the business, kept separate from any personal or internal line. At 1300 Easy Dial the published categories are 1300 numbers, 1800 numbers and Phonewords, and the choice between them comes down to who pays for the call and how memorable the number needs to be.
The published facts for each category:
- 1300: a shared-cost business number — callers and the business share the call cost. Public plans start at $10 per month.
- 1800: callers call free in the stated Australian 1800-number context; the business pays the call charges. Plans also start at $10 per month.
- Phoneword: a 13, 1300 or 1800 number that spells a word on the keypad, from $40 per month with availability and desirability affecting the price.
Choosing by caller cost
If your customers should be able to call at no charge, the 1800 number is the format that removes the caller cost in the Australian context — the business then carries the call charges. If the cost is to be shared, the 1300 number is the published shared-cost option. Neither choice affects the plan mechanics: both categories use the same published plan ladder, and each plan pairs its monthly fee with its own call-rate table.
Choosing by memorability
A Phoneword turns the number into a word — a business name, a service or a phrase spelled on the telephone keypad. Words are easier for some customers to recall than digits, which is why Phonewords are used in advertising. The trade-offs are availability and price: not every word is available, desirability affects the price, and published Phoneword pricing starts from $40 per month rather than the 1300/1800 starting fee of $10.
You can search available 1300/1800 Phonewords to see what is currently listed. The search does not promise that a particular word will be available, or available at a set price, when you apply.
Before you commit
- Compare plans: the pricing page holds the current monthly fees and call-rate tables, in Australian dollars including GST.
- Check availability: use the search tool, then confirm the specific number and price at signup.
- Know your answering point: the signup flow asks for the number the service will connect to.
- Ask early questions: the team is on 1300 327 934 and info@1300easydial.com.au.
Business phone number questions
What is the cheapest business phone number to run?
The published starting point is the same for 1300 and 1800: plans from $10 per month. Which plan is cheapest overall depends on the calls received, because each plan has its own call-rate table — compare the tables on the pricing page rather than the monthly fee alone.
Is a business number different from a personal mobile number?
Yes. The inbound numbers published here are business contact points: a 1300 number is shared cost and an 1800 number is caller-free in the Australian context, with the business paying call charges. This site does not establish claims about personal or mobile-only services.
Can my business number spell a word?
Yes — that is a Phoneword, using a 13, 1300 or 1800 number to spell a word on the telephone keypad. Pricing starts from $40 per month, with availability and desirability affecting the price of a specific word.
What do I provide when I sign up?
The signup flow asks for the number the service will connect to, so have your answering point ready. Beyond that configured step, the signup flow and the team are the source of truth for a specific setup.
For the topic owner's overview, see the 1300 numbers hub, or read business phone number options for the category-level comparison.
Business numbers
Choose your business phone number
Search available 1300 and 1800 Phonewords, or compare the published plans before deciding.