Business Phone Network — What This Site Actually Sells

"Business phone network" usually means the equipment and lines a company talks over — handsets, PBX systems, internal extensions. Here is the honest scope: 1300 Easy Dial publishes inbound business numbers, not a phone network. What it offers is the number customers dial — 1300, 1800 or a Phoneword — connected to the answering point you nominate, on plans starting at $10 per month.

What the published products cover

The published number: one contact point customers dial, chosen from available 1300/1800 numbers or spelled as a word.
The caller arrangement: shared cost on 1300, or caller-free in the stated Australian 1800-number context on 1800.
The answering point: the signup flow asks for the number the service will connect to — calls land where you nominate.
Call management via add-ons: Call Tracking Numbers ($5 per month), an IVR Keypress Menu ($35 per month) and a Postcode Prompter ($250 per month), each described on the pricing page.

What a number is not

Three things, stated plainly so nobody buys the wrong product. It is not handsets or desk phones — that is telephone equipment, sold elsewhere. It is not an internal network — extensions, transfer trees between staff and voicemail boxes belong to an office phone system, and the published pages do not describe one. And it is not a line rental — the number rides on top of whatever answering point you already have.

If your search was really for an office phone system, the office phone numbers overview explains how inbound numbers relate to that world; the number itself is usually the part the outside world sees.

A short checklist before connecting

Four answers to have ready: the answering point the service will connect to; the caller arrangement you want, which decides 1300 versus 1800; the plan, read from the current pricing tables against your expected call volume; and, if you want callers sorted by keypress, whether the IVR add-on belongs in the setup from day one. With those four settled, the sign-up itself is short — the published flow asks for the number and the answering point, and the terms govern from there.

Where the number fits in your setup

Think of the inbound number as the front door: customers dial it, and the answering point you nominated receives the calls on whatever phones your business runs. That front-door role is why businesses add one without changing the equipment behind it — and why the honest description of what happens after the call arrives stops at the answering point. Anything deeper is a question for the team on 1300 327 934 during standard business hours (AEST).

Related reading: business calls, or the new business phone system page for the systems comparison.

Business phone network questions

Do you sell phone systems or PBX hardware?

No. The published products are inbound numbers — 1300, 1800 and Phonewords — plus the three add-ons listed on the pricing page. Hardware and internal systems are outside that scope.

Can your number work with my existing phones?

The signup flow asks for the number the service will connect to — the answering point. The pages do not go further into device compatibility, so confirm your setup with the team at sign-up.

Can callers press 1 for sales, 2 for support?

That keypress routing is the IVR Keypress Menu add-on at $35 per month, published as an auto-attendant that routes callers by keypress. Its full behaviour is described on the pricing page.

What does the number cost per month?

Published 1300 and 1800 plans start at $10 per month; Phonewords start from $40 per month with availability and desirability affecting the price. Call rates are on the pricing page.