1300
Shared-cost number
Callers pay a local call rate and the business pays the per-minute rate. Public plans start at $10 per month.
Small Business Phone Number
Small business phone number options compared: shared-cost 1300 numbers, 1800 numbers free for callers, and Phonewords from $40 per month ex GST.
A small business can publish one of three inbound number types: a 1300 number, an 1800 number or a Phoneword. Public 1300 and 1800 plans start at $10 per month, and Phoneword pricing starts from $40 per month. The practical choice comes down to caller cost and whether the number needs to spell a word — this page compares the published options without promising that any of them will increase calls or sales.
The three options for a small business
1800
Free for callers
Callers pay nothing in the stated Australian 1800-number context; the business pays the call charges.
Phoneword
A word on the keypad
A 13, 1300 or 1800 number that spells a word. Pricing starts from $40 per month, with availability and desirability affecting the price.
How to choose between them
Start with who pays for the call. A 1300 number splits the cost: the caller pays a local call rate and the business pays the per-minute rate. An 1800 number removes the caller charge in the stated Australian context, and the business carries the call cost — the usual consideration for support and service lines. If the number itself should read as the business name, a Phoneword is the option that spells a word on the keypad, and it can sit on a 13, 1300 or 1800 number. The full comparison is on business phone number options.
What the plans cost
Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, and standard plans are month-to-month with no lock-in. Phonewords start from $40 per month, with the price of a particular word depending on its availability and desirability; the exact number and price are confirmed before connection. All published pricing is ex GST, and current call rates and inclusions are on the pricing page rather than estimated here.
What to check before you choose
- Caller cost: decide whether callers should pay a share (1300) or nothing (1800 in the stated Australian context).
- Plan and rates: compare the published monthly fee and call-rate table for the plan under consideration.
- Availability: use Find a Number to search available 1300/1800 Phonewords. It does not promise a particular word or price.
- Terms: review the current terms and conditions before purchasing.
Small business phone number: questions and answers
What is the lowest published plan price?
Public 1300 and 1800 plans start at $10 per month. Phonewords start from $40 per month, with availability and desirability affecting the price of a particular word.
Should a small business choose 1300 or 1800?
It depends on who should pay for the call. A 1300 number shares the cost with the caller; an 1800 number is free for callers in the stated Australian context while the business pays the call charges. Neither option guarantees more enquiries.
Can I get a number that spells my business name?
A Phoneword can spell a word on a 13, 1300 or 1800 number. Search available 1300/1800 Phonewords with Find a Number; the exact number and price are confirmed before connection.
Are the plans locked in?
Standard 1300 and 1800 plans are month-to-month with no lock-in. Phonewords are premium numbers with their own contract terms, published on the pricing page.
Related pages
For related reading, see Company Phone Number, Business Phone Contact and Corporate Phone System.
Numbers for small business
Compare the three options
Search available Phonewords, review published plan prices, or speak with the team about 1300 and 1800 numbers.