The Number Phone: Your Business Contact Point

The number customers dial is a business decision. How 1300, 1800 and Phoneword numbers work, what callers pay, and published plans from $10 per month.

Tradesperson making a call on a mobile phone

A phone number is simply the digits a customer dials. For a business, the number that matters is the one you publish — one contact point that stays the same across your website, signage and invoices, and rings where your business answers. 1300 Easy Dial provides that with 1300 numbers, 1800 numbers and Phonewords for Australian businesses.

This page explains what the business number does, how calls reach your phone, and what the published plans cost.

What "the number" means for a business

  • One published contact point: the number is not tied to a premises, an exchange or a handset, so the details you publish do not change when the business moves.
  • 1300 number: a shared-cost business number. Public plans start at $10 per month.
  • 1800 number: free for customers to call in the stated Australian 1800-number context, with the business paying call charges. Public plans start at $10 per month.
  • Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad, priced from $40 per month with availability and desirability affecting the price.

How the number reaches your phone

The signup flow asks for the number the service will connect to. That is the answer point you nominate — the phone your business already uses to take calls. This page does not document device, app or forwarding behaviour for particular setups; the team confirms connection specifics when you enquire. For a closer look at that question, see phone number for phone.

What the published plans cost

1300 and 1800 plans run at $10, $15, $39, $79 and $99 per month, and standard plans are month-to-month with no lock-in. All pricing is ex GST. Included minutes and per-minute call rates vary by plan, so the pricing page is the source for current tables rather than any estimate here. For the published tiers in more detail, see 1300 number plans.

Choosing the digits to publish

Start with the caller-cost arrangement, then check what exists. Find a Number searches available 1300/1800 Phonewords without promising a particular word or price. If the number itself should carry the brand, buying a 1300 number covers the purchase steps.

What this page does not establish

It does not state an activation timeframe, promise handset compatibility, or guarantee that a specific number is available. It also does not claim that a business number will produce more calls, sales or recall. Those points are either confirmed with the team or outside what this site publishes.

The number phone: common questions

Can a business number ring my existing phone?

The signup flow asks for the number the service will connect to, so you nominate the answer point you already use. Device-specific behaviour is confirmed with the team.

What is the difference between a 1300 and an 1800 number?

A 1300 number is a shared-cost business number. An 1800 number is free for customers to call in the stated Australian 1800-number context, with the business paying call charges.

How much does a business number cost per month?

Published 1300 and 1800 plans start at $10 per month; Phonewords start from $40 per month. All pricing is ex GST, and current rates are listed on the pricing page.

Am I locked into a contract?

Standard 1300 and 1800 plans are month-to-month with no lock-in. Premium numbers such as Phonewords carry different terms, which the pricing page states.

Can I check if a number is available?

Yes. Find a Number searches available 1300/1800 Phonewords. It does not promise that a particular word or number is available or available at a particular price.

One number, one answer point

Put one number on the phone you answer

Search available Phonewords or talk to the team about 1300 and 1800 plans.