A Phone Number
Get a phone number for your Australian business, with 1300, 1800 and Phoneword options, caller costs, plans from $10 per month and availability search.
A phone number for business gives customers one published point of contact. With 1300 Easy Dial, the options are 1300 numbers, 1800 numbers and Phonewords — 13, 1300 or 1800 numbers that spell a word on the telephone keypad. Which one suits you comes down to who pays for the call and whether the number itself needs to carry your brand.
The three number types
- 1300 number: a shared-cost business number. Callers contribute a local call rate and the business pays the per-minute call charges on its plan. Published plans start at $10 per month.
- 1800 number: free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. Also on plans from $10 per month.
- Phoneword: a word-based number for memorability. Phoneword pricing starts from $40 per month, with availability and desirability affecting the price.
What a business number does day to day
The number is the constant your customers use, whether they found you on a sign, a vehicle or a website. It is answered on the phone you nominate — the sign-up flow asks for the number the service will connect to, so you keep answering calls where you answer them now rather than adding new hardware.
Because the number stays with the business rather than a single device, it is the contact point to publish consistently wherever customers look for you. How you route or manage calls beyond that is a separate setup conversation with the team.
Plans and costs
Published 1300 and 1800 plans start at $10 per month, and the pricing page sets out each tier's monthly fee, included value and call rates. Standard plans are month-to-month with no lock-in; premium numbers such as Phonewords carry separate terms published on that page. Call rates are per minute, billed per second. All pricing is ex GST.
Getting a phone number
Start with a search. Find a Number shows available 1300/1800 Phonewords — type a word or the last six digits of the number you want. Availability is not promised for a specific number, so shortlist a few and confirm your preferred one during sign-up. If you would rather talk it through first, the team is on 1300 327 934 or via contact us.
Phone number questions
What is the difference between a 1300 and an 1800 number?
A 1300 number is shared-cost: callers pay a local call rate and the business pays the per-minute charges. An 1800 number is free for customers to call in the stated Australian 1800-number context, with the business paying the call charges.
How much does a business phone number cost?
Published 1300 and 1800 plans start at $10 per month. Phoneword pricing starts from $40 per month, with the word's availability and desirability affecting the price. The pricing page holds the current tables.
Do I need a new phone to use a 1300 or 1800 number?
The sign-up flow asks for the number the service will connect to, and calls answer on that existing phone.
Can I pick the number itself?
Yes. Search available 1300/1800 Phonewords on the Find a Number page, then confirm the number you want during sign-up. The search does not reserve a number or promise a price for a specific word.
Will a memorable number get me more calls?
This page does not establish any uplift in calls, sales or recall. What is established here is the product range, the caller-cost difference and the published pricing.
Choose a number
Find a number that fits
Search available 1300/1800 Phonewords, or speak with the team about the right number and plan for your business.