A Phone Number Your Team Answers
A teams phone number here means an inbound number your team answers — not a UC-platform integration. The published setup, add-ons and honest boundaries.
A teams phone number, on the published record, is an inbound number your team answers: a 1300 number or 1800 number connected to the answering point your business nominates at signup. It is not a UC-platform integration — nothing published here describes connecting to Microsoft Teams or any other calling platform, and this page will not imply it.
What the team-side setup includes
The published product is the number and its plan: 1300 shares the call cost with callers (they pay a local call rate, the business the remainder), 1800 is free for callers in the stated Australian 1800-number context, and a Phoneword spells a word on either base from $40 per month. The signup flow asks for the number the service will connect to — your team's answering point. How calls distribute once they reach that point is not documented in the published pages; that is your answering point's capability, not a claim this site makes.
The published add-ons relevant to a team
Three call-handling add-ons are listed on the pricing page at their published purposes: Call Tracking Numbers ($5 per month) shows which ads and campaigns drive calls; an IVR Keypress Menu ($35 per month) is an auto-attendant that routes callers by keypress — the published way for callers to reach a department; and a Postcode Prompter ($250 per month) routes callers by the postcode they dial in from. Add-ons can be selected at sign-up or changed later from the online console.
Where the boundaries sit
- No platform integration: connecting the number to Teams, VoIP software or a specific handset is not published; confirm any such requirement with the team before signing up.
- No internal routing claims: how a call reaches a particular person after the answering point is outside the published record.
- No timing promises: no activation timeframe is published on the current pages.
Service terms are governed by the terms and conditions.
Related reading: a number for the team, a phone number for the office, or business call services.
Teams phone number questions
Can I connect the number to Microsoft Teams?
Nothing published on this site describes a Teams or other platform integration. The number connects to the answering point you nominate; confirm any platform requirement with the team first.
Can callers choose a team member or department?
The published mechanism is the IVR Keypress Menu add-on at $35 per month — an auto-attendant that routes callers by keypress. Distribution beyond that step is not documented.
What does a number for the team cost?
1300 and 1800 plans start at $10 per month plus per-plan call rates; word numbers start from $40 per month. Add-ons are priced separately on the pricing page.
Does every team member need a line?
The published pages make no claims about lines or devices on your side — the signup flow asks for one answering point. Anything about internal setup is yours to arrange.
One number, whole team
Give the team one number to answer
Search available numbers, or compare the published plans and add-ons.