A Phone Number for the Office
An office phone number here is an inbound 1300 or 1800 number answered at your office connection point. Published plans, add-ons and boundaries explained.
An office phone number, in the published sense here, is an inbound business number that your office answers: a 1300 number or 1800 number connected to the answering point you nominate at signup. It is not a PBX system, a desk-phone bundle or an office phone line — this site publishes numbers and plans, and the office phone numbers overview frames the same boundary at pillar level.
What the office gets from an inbound number
- One published contact point: a single number for letterheads, ads and directories, at a published plan price from $10 per month.
- A caller-cost arrangement: 1300 shares the call cost with callers — they pay a local call rate and the business pays the remainder — while 1800 is free for callers in the stated Australian 1800-number context.
- An answering point you control: the signup flow asks for the number the service will connect to; the office's line or system takes the call from there.
The published add-ons for call handling
Three add-ons are listed on the pricing page, described only at their published purpose: Call Tracking Numbers ($5 per month) shows which ads and campaigns drive calls; an IVR Keypress Menu ($35 per month) is an auto-attendant that routes callers by keypress; and a Postcode Prompter ($250 per month) routes callers by the postcode they dial in from. They can be added at sign-up or later from the online console. Anything beyond these — integrations, device setups, desk-phone features — is not published here and should be confirmed with the team before assuming it.
Choosing the plan for office call volume
Published 1300 and 1800 plans sit at $10, $15, $39, $79 and $99 per month, each with its own call-rate table — fixed line and mobile rates differ per plan, and Cap plans list included minute allowances. An office's calls often arrive on a mix of devices, so match the allowance to the mix you actually expect rather than to the fee. Rates are per minute on a per-second basis; full tables are on the pricing page.
Related reading: office phone number providers, business phone number options, or business call services.
Office phone number questions
Do I need to change my office phone system?
The published pages make no such claim. The signup flow asks for the number the service will connect to — your existing answering point. Anything about system requirements should be confirmed with the team.
Can callers press 1 for sales, 2 for accounts?
The published mechanism is the IVR Keypress Menu add-on at $35 per month, described as an auto-attendant menu that routes callers by keypress.
What does an office number cost?
Plans start at $10 per month for 1300 and 1800 numbers, plus per-plan call rates. Phonewords start from $40 per month. The full tables are on the pricing page.
Is this the same as an office phone line?
No — it is an inbound business number that connects to your answering point. The published pages do not describe renting lines or hardware.
Office numbers
Give the office one number worth publishing
Search available numbers, or compare plans and add-ons before deciding.