Team Number

One published number for the whole team — what it does and does not cover on the published record, and where team answering actually happens.

Person using a smartphone beside a laptop

A "team number" — one published number that reaches the whole team — is exactly what an inbound business number is built for, and the published record scopes it precisely. What the number does: gives callers one state-neutral contact point and delivers calls to the answer point recorded at signup. What it does not do: distribute, route or ring among team members — no internal routing is documented here, and that honesty matters before a team relies on it.

What the number covers

  • One contact point: state-neutral, no area code, identical on every channel — so callers never need to know which team member they need.
  • A known caller cost: 1300 shared cost, or 1800 free for callers in the stated Australian context.
  • A recorded answer point: the signup flow asks for the number the service will connect to; calls arrive there, wherever the team works.

What the team does

Everything at and beyond the answer point: who picks up, in what order, on which device — that is the team's own arrangement, not a published feature of the number. This page does not document call distribution, extensions, apps or handsets. If those matter to your team, the team at 1300 Easy Dial can confirm current details.

The cost of a team number

Published plan rows run $10, $15, $39, $79 and $99 per month with per-row call rates on the pricing page; word pricing starts from $40 per month if the number spells the team's name or trade (search candidates on Find a Number). No activation timeframe is published; terms sit in the terms and conditions.

Related reading: corporate phone systems (and the honest boundary), receiving calls, or the 1300 numbers pillar.

Team-number questions

Can one number reach several people?

Calls arrive at the answer point recorded at signup — the team's own answering arrangement takes it from there. Distribution features are not documented on this page.

Can each team member have an extension?

Extensions are not documented on this page. What is published is the number, the plan and the answer point.

Does the number work if the team moves premises?

Nothing published ties the number to premises — calls go to the recorded answer point. Transfer and change arrangements are governed by the terms and conditions.

What does a team number cost?

Published plans start at $10 per month, plus per-row call rates; word pricing starts from $40 per month.

One number for the team

The team number, scoped honestly

What the number covers — and what the team does.