Teams Calling Phone Number

Using a 1300/1800 number with Microsoft Teams calling — the honest boundary first (no integration is documented here), then what the published number side.

Person comparing information on a smartphone

If your team calls through Microsoft Teams and wants an inbound business number in the mix, this page leads with the honest part: no integration between 1300 Easy Dial numbers and Teams (or any UC platform) is documented on this record — no SIP trunking claims, no direct-routing claims, no configuration guides. What the record does publish is the number side, and that is set out below so any integration question starts from facts.

What is published about the number side

  • The products: 1300 (shared cost), 1800 (free for callers in the stated Australian context) and Phonewords (words on either base, from $40 per month).
  • The delivery: calls arrive at the answer point recorded at signup — the flow asks for the number the service will connect to. What that answer point is (a desk system, a platform, a person) is recorded at signup, not prescribed here.
  • The plans: rows at $10, $15, $39, $79 and $99 per month with per-row call rates on the pricing page.

What is not documented

Stated plainly: Teams configuration, platform compatibility, device behaviour, and any UC integration feature set. If your Teams setup needs a specific technical arrangement, that is a question for the team at 1300 Easy Dial to confirm against current capabilities — not something this page can establish. The Teams phone number page takes the same boundary from the platform's side.

The safe starting point

Search word candidates on Find a Number or arrange a standard number, choose a plan, and raise the integration question directly during the application — the team confirms the exact number, price and connection specifics before anything goes live. No activation timeframe is published; terms sit in the terms and conditions.

Related reading: phone numbers for a team, the team number, or the 1300 numbers pillar.

Teams questions

Can I use a 1300/1800 number with Teams calling?

This page cannot establish that — no integration is documented on the record. Ask the team what applies to your setup today.

Does the number support SIP or direct routing?

Nothing about SIP or direct routing is published on this record, so this page makes no claim either way.

Can calls from Teams be billed to the business plan?

Published billing covers inbound calls to the number under its plan row. Outbound or platform-side calling is not documented here.

Who confirms the technical details?

The team, during the application — connection specifics are confirmed before the service goes live.

The integration question, honestly

Teams calling and business numbers — what is documented

No integration claims; the number side, plainly.