Get a Phone Line for Your Business

Get a business phone line sorted — inbound 1300, 1800 or Phoneword numbers from $10 a month sit in front of the phone service you already have.

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"Getting a phone line" for a business usually involves two separate things: the phone service you answer calls on, and the number customers dial to reach you. 1300 Easy Dial provides the second — inbound 1300 numbers, 1800 numbers and Phonewords with public plans starting at $10 per month. The line itself stays with your existing phone service: at signup the flow asks for the number the service will connect to, and that answering point is where your calls land.

This split matters if you are starting from zero. The published products here are inbound numbers and plans, not line rental, so the practical sequence is to have a phone service you can answer first, then put the business number in front of it.

What you need in place first

An answering point: an existing phone number — a landline or the mobile you run the business from — that you can reliably answer during business hours. The signup flow asks for the number the service will connect to, so this is the one configuration decision you cannot skip. What the published material does not describe is changes to the line itself; the inbound number and your phone service remain separate arrangements.

The number that goes in front of it

  • 1300 number: a shared-cost business number. Public plans start at $10 per month.
  • 1800 number: free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. Plans also start at $10 per month.
  • Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad, from $40 per month with availability and desirability affecting the price.

Published plan tiers run at $10, $15, $39, $79 and $99 per month, each with its own call-rate table on the pricing page. Rates differ by whether calls originate from a landline or a mobile, so read the table that pairs with your plan rather than the headline fee. Prices are in Australian dollars and include GST.

If you do not have a line yet

Then the line is a carrier decision this site cannot make for you: 1300 Easy Dial's published products do not include line rental or a new physical phone service, and no claim on these pages should be read as one. Once you have a phone service and its number, the inbound-number signup can connect to it. If your situation is more complicated than that — multiple sites, an existing phone system — describe it to the team on 1300 327 934 or info@1300easydial.com.au before you apply, because arrangements beyond the signup flow's connection question are confirmed there rather than on this page.

Phone line and number questions

Does 1300 Easy Dial sell phone lines?

No. The published products are inbound 1300 numbers, 1800 numbers, Phonewords, monthly plans and three listed add-ons. The phone service you connect calls to remains your existing arrangement.

Can a 1300 number connect to a mobile instead of a landline?

The signup flow asks for the number the service will connect to, and it does not restrict the answering point to landlines in the published material. Confirm the specifics of your intended answering point with the team at signup.

What is the cheapest monthly option?

Published 1300 and 1800 plans start at $10 per month. Compare the call-rate table attached to each plan on the pricing page, because the total cost depends on the calls you receive as well as the fee.

Where do landline and mobile call rates differ?

On the pricing page: each plan's rate table sets separate per-minute rates for calls originating from landlines and from mobiles.

Related reading: landline business phones and 1300 numbers and setting up your business phone.

Line and number

One number in front of the line you answer

Search available 1300 and 1800 Phonewords, or talk the setup through with the team.