Setting Up Your Business Phone
Set up your business phone with a 1300, 1800 or Phoneword number — plans from $10 a month, one answering point to connect, and published call-handling add-ons.
A business phone setup has two halves: the number customers dial, and the phone that answers. With 1300 Easy Dial, the first half is a 1300 number, 1800 number or Phoneword with public plans starting at $10 per month. The second half is the existing number you nominate in the signup flow — the service asks for the number it will connect your calls to, so your current phone becomes the answering point.
Nothing about that arrangement requires new hardware to be purchased from this site. What the published material establishes is the inbound number, its plan, and the connection step to your answering point.
The number customers dial
Three published categories cover the inbound side:
- 1300 number: a shared-cost business number. Public plans start at $10 per month.
- 1800 number: free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. Plans also start at $10 per month.
- Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad, priced from $40 per month with availability and desirability affecting the price.
Published plan tiers run at $10, $15, $39, $79 and $99 per month, each with its own call-rate table on the pricing page. Prices are in Australian dollars and include GST.
Published call-handling add-ons
Three add-on services are listed with the plans, each at a published monthly price:
- Call Tracking Numbers ($5 per month): see which ads and campaigns drive your calls.
- IVR Keypress Menu ($35 per month): an auto-attendant menu that routes callers by keypress.
- Postcode Prompter ($250 per month): route callers by the postcode they dial in from.
These are optional services at their published prices; the fact they are listed does not mean any plan includes them automatically. Check the pricing page for the current list before budgeting.
Connecting the number to your phone
The signup flow asks for the number the service will connect to, so the practical order is: choose your inbound number, confirm your answering point, then complete signup with that detail ready. You can search available 1300/1800 Phonewords first to see what is listed — availability is not guaranteed for a specific word, and a word's price moves with how desirable it is.
What the published material does not establish is device-specific or app-based behaviour beyond that connection step, so treat the answering point as the boundary of what is confirmed here. For anything else, call 1300 327 934 or email info@1300easydial.com.au before you commit.
Business phone questions
Do I keep my existing phone when I get a 1300 or 1800 number?
The signup flow asks for the number the service will connect to, which is the answering point your calls reach. The inbound number sits in front of that connection; the published material does not describe changes to your existing phone line itself.
What is the cheapest way to put a business number in front of my phone?
Published 1300 and 1800 plans start at $10 per month. Compare each plan's call-rate table on the pricing page, because the monthly fee and the per-minute rates together determine what you pay.
Can calls be routed by menu or postcode?
Two published add-ons cover this: an IVR Keypress Menu ($35 per month) that routes callers by keypress, and a Postcode Prompter ($250 per month) that routes callers by the postcode they dial in from. Both are optional extras at their listed prices.
Can I tell which marketing brings in calls?
Call Tracking Numbers are listed at $5 per month, described as a way to see which ads and campaigns drive your calls. Details and current pricing are on the pricing page.
Related reading: the phone number for business overview and how to get a phone number for business.
Business phone setup
Put one number in front of your phone
Search available 1300 and 1800 Phonewords, or talk the setup through with the team.