Landline Business Phone and 1300 Numbers
How a 1300 or 1800 inbound number works alongside a business landline — connection at signup, published plans from $10 per month and rates by call origin.
A landline business phone is the physical line your business answers; a 1300 or 1800 number is an inbound number customers dial instead. They are different services: 1300 Easy Dial's published products are the inbound numbers — 1300 numbers, 1800 numbers and Phonewords — and the signup flow asks for the number the service will connect to, which is the answering point your calls should reach.
The published inbound options and their starting prices:
- 1300 number: a shared-cost business number, with public plans starting at $10 per month.
- 1800 number: free for customers to call in the stated Australian 1800-number context; the business pays the call charges. Plans also start at $10 per month.
- Phoneword: a 13, 1300 or 1800 number that spells a word on the keypad, from $40 per month with availability and desirability affecting the price.
Inbound number or landline — which does what?
The landline is where calls are answered; the inbound number is what customers dial. Keeping them separate has a practical effect: your published contact point is the inbound number, and where the calls land is set through the signup flow's connection question rather than by publishing a physical line's number everywhere.
Beyond that configured signup step, this site does not establish detailed routing or device arrangements, so treat the signup flow and the team as the source of truth for how a particular connection will work.
What the plans cost
Published 1300 and 1800 plans start at $10 per month. Each plan pairs its monthly fee with a call-rate table, and those tables set separate rates depending on whether a call originates from a landline or a mobile — see the current tables on the pricing page. Prices are in Australian dollars and include GST.
Because the total cost depends on both the plan and where your callers dial from, the pricing page's per-plan rate tables are the detail to check rather than the starting fee alone. For a worked sense of the published figures, see what a 1300 phone number costs.
Before you sign up
- Compare the full plan tables: monthly fee and call rates together, since the call rates differ by whether calls originate from a landline or a mobile.
- Know your answering point: the signup flow asks for the number the service will connect to, so have it ready.
- Check availability early: use Find a Number for 1300/1800 Phonewords; a specific word's availability and price are confirmed at signup.
- Review terms: the current terms and conditions govern the service, so read them before purchasing.
Landline and inbound number questions
Can an inbound number connect to my existing business phone?
The signup flow asks for the number the service will connect to, so you nominate the answering point when you apply. Specific connection arrangements beyond that configured step are a matter to confirm with the team.
Are call charges different for landline and mobile callers?
Yes — the published rate tables for each plan set separate rates for calls originating from landlines and from mobiles. The current tables are on the pricing page.
Does 1300 Easy Dial sell the phone line itself?
The published products are inbound numbers, monthly plans and the listed add-ons — Call Tracking Numbers, an IVR Keypress Menu and a Postcode Prompter. Line rental is not part of the published products, so treat the inbound number and your existing phone service as separate arrangements.
What does an inbound number cost per month?
Published 1300 and 1800 plans start at $10 per month, and Phonewords start from $40 per month with availability and desirability affecting the price of a specific word.
Related reading: getting a 1300 number in Australia or the 1300 numbers overview.
Inbound + landline
Put an inbound number on your business line
Search available 1300 and 1800 Phonewords, or compare the published plans and call-rate tables.