Custom Local Phone Number Activation
Activating a custom business number: choose the word or number, record the answer point at sign-up and connect it. No activation timeframe is published.
Activating a custom business number here means connecting the number you chose — usually a word spelled on the keypad — to the answer point you record at sign-up. The published flow is: choose the number, confirm the exact number and price, record the number the service will connect to. No activation timeframe is published, and this page will not estimate one. Here is what the flow involves and where its boundaries sit.
First, what "custom" means on this site
On this site a custom business number is a Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad, so the contact detail itself carries your business name or service. Geographic area-code numbers are not published products here — 1300 and 1800 are national inbound numbers, and the "local" identity comes from the word rather than an area code. The custom local phone number pillar compares these approaches in full.
What activation involves
- Choose the word: a 1300 or 1800 Phoneword carries up to six letters, and a 13 number up to four. Check what is currently listed on Find a Number, which searches available 1300/1800 Phonewords by word or by the last six digits.
- Confirm number and price: word pricing starts from $40 per month, with the availability and desirability of the word affecting the exact figure. The exact number and price are confirmed with you before you connect.
- Record the answer point: the sign-up flow asks for the number the service will connect to. That is what the flow captures; behaviour beyond it is not established on this page.
- Start the plan: the word sits on a base plan — published 1300 and 1800 plans start at $10 per month ex GST, with the full rows on the pricing page.
What is not published about activation
Three boundaries, stated plainly. No activation timeframe is published, so any launch date you are working towards should be confirmed with the team on the contact page. Porting an existing number is not established here. And no routing behaviour beyond the recorded answer point is described by the published record — if your activation depends on a specific behaviour, get the team's confirmation first.
One practical note: a search listing is a snapshot, not a reservation. Listings move as other businesses connect their numbers, so treat the confirmation step — not the search result — as the point where the number is secured.
Related reading: custom local phone number setup, custom local phone number options, or a custom number for small business.
Activation questions
How long does activation take?
No activation timeframe is published on this site. The published parts are the flow — choose, confirm, record the answer point — and any timing question should go to the team.
Can I get a number with my area code?
Geographic area-code numbers are not published products on this site. A custom number here is a word on a 13, 1300 or 1800 base, which are national inbound numbers.
What does the sign-up flow ask for?
It asks for the number the service will connect to. That answer point is what the flow records; the published record does not describe what happens beyond it.
What does a custom number cost to run?
Word pricing starts from $40 per month depending on availability and desirability, on top of the base plan — published 1300 and 1800 plans start at $10 per month ex GST. Current figures are on the pricing page.
Activation, without the estimates
Connect the custom number you chose
Search available 1300 and 1800 Phonewords by word or last six digits, then read how connection actually works.