Custom Local Number for Small Business

A custom local number for a small business usually means one number you choose, rather than whatever line the phone company assigns. At 1300 Easy Dial, the published products that allow that choice are 1300 numbers, 1800 numbers and Phonewords.

One boundary up front: none of these are geographic landline numbers tied to a particular city or area code. They are inbound business numbers. If your business strictly needs a geographic number for a specific suburb, that is not a published product here.

What you can actually choose

1300 number: a shared-cost business number. Published plans start at $10 per month, month-to-month with no lock-in.
1800 number: free for callers in the stated Australian 1800-number context, with the business paying call charges. Plans also start at $10 per month.
Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad — for example, your business name. Pricing starts from $40 per month, with desirability and availability affecting the price.
Availability: not guaranteed for any specific number or word. Find a Number searches available 1300/1800 Phonewords.

What "custom" means here

Customisation means selecting the number itself. With a numeric 1300 or 1800 number you choose from what is available; with a Phoneword you choose a word and check whether a matching number exists. A Phoneword works as a mnemonic — customers remember the word rather than ten digits — which is why many small businesses align it with their business name or main service.

Availability and price are confirmed before you connect anything. A search result is not a reservation, and premium number terms differ from standard plans — the current detail sits on the pricing page.

Are these "local" numbers?

Not in the geographic sense. A 1300 or 1800 number is a national inbound number, not a landline with a local area code, and using one does not by itself establish a local presence in a specific city. What they give a small business instead is one stable published contact point that does not change when premises or staff change, and a choice about who bears the call cost.

If a geographic local number is a firm requirement, this page does not establish that capability — it would need to be arranged with a landline provider.

Choosing for a small business

Start with the caller. If removing the caller's cost matters — support and service lines commonly want this — an 1800 number does that in the stated Australian context. If sharing the call cost with callers suits the call volume, a 1300 number is the standard choice. If the number should carry the brand, look at Phonewords.

Then use the number consistently: website, email signatures, vehicle signage and listings all showing the same number makes it easier for customers to reach you without searching.

Getting the number

The flow is: search availability, compare plans on the pricing page, then sign up. Sign-up asks for the number the service will connect to, so have the phone you answer ready. No activation timeframe is published on this site, so none can be quoted here — if timing matters, confirm with the team on 1300 327 934.

Small business number questions

Is a 1300 or 1800 number a local number?

No. They are national inbound business numbers, not geographic landlines tied to a city or area code. If you need a geographic number for a specific suburb, that is not a published product here.

What can I customise?

You choose the number itself: an available 1300 or 1800 number, or a Phoneword that spells a word on the keypad. Availability is checked before connection — a search result is not a reservation.

What does one cost a small business?

Published 1300 and 1800 plans start at $10 per month; Phonewords start from $40 per month, priced on desirability and availability. Current fee and call-rate tables are on the pricing page.

How do I check availability?

Find a Number searches available 1300/1800 Phonewords. It does not promise that a particular word is available or available at a particular price.

What do I need to connect it?

Sign-up asks for the number the service will connect to — the phone you will answer calls on. The custom local phone number overview covers the wider decision.