Create a Phone Number for Business
Create a phone number for your business in four steps — choose 1300, 1800 or a Phoneword, check availability, compare plans and nominate an answering point.
Creating a phone number for a business takes four steps: choose the number type, check availability, compare the published plans and nominate the answering point at signup. The published products are 1300 numbers (shared cost, plans from $10 per month), 1800 numbers (free for callers in the stated Australian 1800-number context; the business pays call charges) and Phonewords (a 13, 1300 or 1800 number spelling a word on the keypad, from $40 per month).
Step 1 — choose the number type
Pick on caller cost first. A 1300 number shares the call cost between caller and business. An 1800 number removes the caller charge in the stated Australian context, and the business pays. If the number itself should carry your brand, a Phoneword spells a word on the keypad — availability and desirability affect its price.
Step 2 — check availability
Search available 1300/1800 Phonewords. The search shows what is listed; it does not guarantee a specific word is still available at signup, and it does not quote a price for a specific word.
Step 3 — compare plans
The pricing page lists plan fees and per-minute call-rate tables. Read the rates as well as the monthly fee — they differ by plan and caller type, and the fit depends on your call volume. Phoneword pricing starts from $40 per month.
Step 4 — nominate the answering point
The signup flow asks for the number the service will connect to. Have that answering point ready. The current terms and conditions govern billing and cancellation — worth reading before you commit.
What this flow does not cover: no activation timeframe, porting procedure or hardware requirement is published, so none are promised here. Ask the team on 1300 327 934 about anything the pages leave open. For more depth, see create a phone number or the create a business number pillar.
Creating a business number — questions
What's the difference between creating and buying a number?
Nothing in substance here: creating means choosing an available number and connecting it at signup. See purchase a phone number online for the buying path.
Can I create a word number for my brand?
Yes, if an available Phoneword matches. Search Find a Number; availability is not guaranteed and desirability affects price, from $40 per month.
What do I need ready before signing up?
The answering point — the number the service will connect to — plus a plan choice from the published pricing tables.
How long until the number works?
No activation timeframe is published, because no durable guarantee is available. Confirm current timing with the team before planning a launch.
Related reading: set up a phone number, get a phone number for business or the 1300 numbers hub.
Create your number
Create your business number
Search available 1300 and 1800 Phonewords, or compare the published plans first.