Business Caller ID in Australia
What business caller ID is and what 1300 Easy Dial's published pages establish — 1300, 1800 and Phoneword business numbers from $10 per month.
Business caller ID is the caller information a person sees before answering — typically the number, and on some networks a name, when a business calls them. On the receiving side, it is the detail your business sees about who is calling in. It is worth being precise here: 1300 Easy Dial's published pages describe 1300 numbers, 1800 numbers and Phonewords — inbound business numbers with plans from $10 per month — and they do not establish caller-ID display or capture features for those services, so this page cannot promise them.
What the published products do establish
- 1300 number: a shared-cost business number; public plans start at $10 per month.
- 1800 number: free for customers to call in the stated Australian 1800-number context; the business pays the call charges.
- Phoneword: a 13, 1300 or 1800 number spelling a word on the keypad, from $40 per month, with availability and desirability affecting the price.
- Connection: the signup flow asks for the number the service will connect to — the answering point your calls reach.
Why businesses care about caller ID
On the outbound side, calls from a published business number are easier for customers to place in context than calls from a private or unfamiliar line — that recognition is a large part of why businesses separate their published number from personal ones. On the inbound side, knowing who called helps you return calls and keep records. How much of that any given service supports depends on the provider and the answering setup, which is exactly the detail the published pages here leave open. If inbound caller information is essential to your workflow, confirm current capabilities with the team on 1300 327 934 before signing up.
For the wider category choice, see business phone number options or the business number pillar.
Getting a business number
Search available 1300/1800 Phonewords to see what is listed — availability is not guaranteed for any specific word. Plan fees and call-rate tables are on the pricing page, and the terms and conditions govern the service.
Business caller ID questions
Do 1300 or 1800 numbers show caller ID?
The published pages for these numbers do not establish caller-ID display or capture features, so this site cannot confirm it. Ask the team directly if inbound caller information matters to your setup.
Will my customers see my business number when I call them?
Outbound caller display depends on the line you call from and the receiving network, and the published pages here do not establish how that works for these services. Confirm with the team before relying on it.
What does a business number cost?
Published 1300 and 1800 plans start at $10 per month, and Phonewords start from $40 per month with availability and desirability affecting the price of a specific word.
Are there add-ons for managing incoming calls?
The pricing page lists Call Tracking Numbers ($5 per month), an IVR Keypress Menu ($35 per month) and a Postcode Prompter ($250 per month), published for tracking and managing incoming calls.
Related reading: virtual numbers for business, phone number for business or the 1300 numbers hub.
Business numbers
Get a number customers recognise
Search available 1300 and 1800 Phonewords, or compare the published plans before you decide.