1300
Shared-cost business number
Public 1300 plans start at $10 per month. Review the current plan and call-rate details before choosing.
Business Phone Number Options
Compare 1300 numbers, 1800 numbers and Phonewords for your business, with practical guidance on caller cost, monthly plans and availability.
What is a business phone number?
A business phone number gives customers one published number to use when they want to call your business. With 1300 Easy Dial, the main categories are 1300 numbers, 1800 numbers and Phonewords. Each option has a different caller-cost and memorability consideration.
The right choice depends on what you need the number to communicate. A 1300 number is presented as a shared-cost business number. An 1800 number is free for customers to call in the stated Australian 1800-number context, while the business pays call charges. A Phoneword uses a 13, 1300 or 1800 number to spell a word on a telephone keypad.
1800
Free for callers
An 1800 number can remove the caller charge in the stated Australian context. The business pays call charges.
Phoneword
A word on the keypad
Phoneword pricing starts from $40 per month. Availability and desirability can affect the price.
How to compare the options
Start with the experience you want customers to have when they call. If caller cost is the deciding factor, compare a 1300 number with an 1800 number. If the number itself needs to spell a word, a Phoneword may be relevant. These are different choices, so it is useful to compare current pricing and availability before committing to one.
For a detailed overview of the categories, see business phone number options. The pricing page lists current public plan fees and call rates. It is the source to use for specific rates rather than relying on an old advertisement or estimate.
What to check before you choose
- Caller cost: understand whether the number is a shared-cost 1300 number or an 1800 number that is free for customers to call in the stated Australian context.
- Monthly plan: compare the published monthly fee and call-rate table for the plan you are considering.
- Availability: availability is not guaranteed. You can use Find a Number to search available 1300/1800 Phonewords.
- Terms: review the current terms and conditions before making a purchase decision.
Business phone number questions
What is the difference between a 1300 and an 1800 number?
A 1300 number is presented as a shared-cost business number. An 1800 number is presented as free for customers to call in the stated Australian 1800-number context, with the business paying call charges.
How much does a business phone number cost?
Published 1300 and 1800 plans start at $10 per month. Phoneword pricing starts from $40 per month. The applicable call rates and any availability-related Phoneword price should be checked on the current pricing and search pages.
Can I search for a Phoneword?
Yes. Find a Number lets you search available 1300/1800 Phonewords. It does not promise that a particular word will be available or available at a particular price.
Where can I compare the current plans?
Use the pricing page for the current public monthly plan fees and call-rate tables. Prices are shown in Australian dollars and include GST.
Explore your options
Find a business number that fits
Search available Phonewords or speak with the team about 1300 and 1800 number options.