Business 1800 Number Setup

Business 1800 number setup in three published steps: choose the number, choose a plan from $10 per month, and nominate the answer point at sign-up.

1800 Phoneword spelled out on a telephone keypad

Setting up a business 1800 number with 1300 Easy Dial comes down to three decisions: which 1800 number you want, which plan will carry it, and which answer point the service connects to. Published 1800 plans start at $10 per month and are month-to-month with no lock-in. What this page does not do is promise an activation timeframe — no activation period is published on this site.

  • The product: an 1800 number is free for callers to dial in the stated Australian 1800-number context; the business pays the call charges.
  • The number: a standard numeric 1800, or a Phoneword that spells a word on the keypad. Availability is not guaranteed for any specific number.
  • The plan: published 1800 plans run $10, $15, $39, $79 and $99 per month, ex GST.
  • The answer point: the sign-up flow asks for the number the service will connect to.

Choosing the 1800 number

The first decision is the number itself. A standard numeric 1800 does a straightforward job: it is the toll-free prefix most Australian callers recognise. A Phoneword uses the same 1800 range but spells a word on the telephone keypad, so the number can carry the business name instead of digits. Phonewords are premium numbers with their own pricing, and availability varies — use Find a Number to search what is currently available on the 1300/1800 Phoneword range. A search does not promise that a particular word is available or what it will cost.

Choosing the plan

The published 1800 plans are $10, $15, $39, $79 and $99 per month. They differ in included call credit and in the per-minute rates that apply, so the plan that fits depends on how many minutes your business answers and on which line types. All published prices are ex GST, and standard 1800 plans are month-to-month with no lock-in. The current plan fees and call-rate tables are on the pricing page — check there rather than working from an old advertisement or an estimate.

Connecting the service

The sign-up flow asks for the number the service will connect to — the answer point your 1800 number points to. This page does not extend that published detail into claims about routing configurations, devices or geographic coverage; what is published is that the connection detail is requested at sign-up. If you want to talk through a setup before signing up, the team is reachable on 1300 327 934 or at info@1300easydial.com.au.

Related reading: how to set up an 1800 number, business 1800 number cost, or the business 1800 number FAQ. The business 1800 number overview is the pillar page for this topic.

Business 1800 number setup questions

How long does an 1800 number take to set up?

No activation timeframe is published on this site, so this page does not state one. If a timeframe matters to your launch plan, ask the team directly on 1300 327 934 before you commit.

What does setting up an 1800 number cost?

Standard 1800 plans start at $10 per month, are month-to-month with no lock-in, and are priced ex GST. Premium numbers — Phonewords on the 1800 range — carry their own published terms, which the pricing page states.

What do I need before I start setup?

Two things make the decisions concrete: a shortlist of numbers from Find a Number, and the answer point — the number the service will connect to, which the sign-up flow asks for.

Do I have to buy a Phoneword?

No. A standard numeric 1800 is available on the published plans. A Phoneword is an option for businesses that want the number to spell a word, subject to availability and premium pricing.

1800 number setup

Set up a business 1800 number

Search available 1800 numbers, or compare the published plans before you decide.