Best Way to Get Business Number FAQ
Answers to common questions about getting a business number: number types, published plan prices from $10 per month, contracts and how sign-up works.
The straightforward way to get a business number is to choose an available 1300 or 1800 number, pick a published plan from $10 per month and connect the service to the phone you answer. The questions below answer what the published record supports — number types, costs, contracts and the sign-up flow — and state plainly where this site does not have an answer.
The short version
- Number types: 1300 numbers (shared cost — the caller pays a local call rate), 1800 numbers (free for callers) and Phonewords that spell a word on the keypad.
- Plans: published 1300 and 1800 plans run across the $10, $15, $39, $79 and $99 monthly tiers, ex GST, all listed on the pricing page.
- Search: Find a Number searches available 1300/1800 Phonewords. A search result is not a reservation.
- Sign-up: the flow asks for the number the service will connect to, so have the answering phone ready.
Common questions
What types of business number can I get?
1300 Easy Dial offers 1300 numbers, 1800 numbers and Phonewords (which can use a 13, 1300 or 1800 number to spell a word on the keypad) for Australian businesses. The 1300 numbers and 1800 numbers overviews compare the categories.
How much does a business number cost?
Published 1300 and 1800 plans start at $10 per month, with tiers at $10, $15, $39, $79 and $99 per month, all pricing ex GST. Phoneword pricing starts from $40 per month, with availability and desirability affecting the price. Call rates differ by plan, so read the current tables on the pricing page rather than relying on an estimate.
Am I locked into a contract?
Standard 1300 and 1800 plans are month-to-month with no lock-in. Premium numbers — Phonewords and Smart numbers, from $40 per month — run on a 12-month rolling contract with a $50 setup, subject to number selection and availability.
Can I get a free business number?
No free business numbers are published on this site. The nearest thing is the caller side of an 1800 number: callers pay nothing, but the business still pays the call charges and its plan fee.
How long does activation take?
No activation timeframe is published on this site, so none can be quoted here. If timing matters, confirm with the team on 1300 327 934 when you sign up.
What does the sign-up flow ask for?
It asks for the number the service will connect to, along with your plan selection. Beyond that connection step, this page does not establish hardware, routing or coverage requirements.
Where can I read more?
The best way to get a business phone number guide covers the full decision. Related pages cover the cost of getting a business number, how to get a business number features and how to get a business number FAQs.
Business numbers
Get your business number
Search available Phonewords or read the full guide to getting a business phone number.