Best Way to Get Business Number Cost

The best way to get a business number cost is to read the published prices rather than an estimate, and the published prices are straightforward. A standard 1300 or 1800 number costs the monthly plan fee — $10, $15, $39, $79 or $99 per month. A Phoneword adds a number licence from $40 per month. All published pricing is ex GST. This page summarises what is published; the pricing page carries the authoritative tables.

Published 1300 and 1800 plan costs

The same monthly fees apply to both 1300 and 1800 numbers:

Prepaid — $10 per month: includes $5 call credit, prepaid only.
Light — $15 per month: includes $5 call credit.
Cap39 — $39 per month: includes 250 fixed line minutes plus 100 mobile minutes, in three variants (Cap39, Fixed Cap39 and Mobile Cap39).
Cap79 — $79 per month: includes 750 fixed line minutes plus 300 mobile minutes.
High Volume — $99 per month: includes $99 call credit.

Per-minute call rates differ by plan and by whether the caller rings from a fixed line or a mobile, and they are listed in full on the pricing page. With Cap plans, the monthly fee is the only charge until the included value is used, then per-minute rates apply. Call rates are per minute, billed per second.

What a Phoneword adds

If the number itself spells a word — a Phoneword or Smart number — the published pricing starts from $40 per month on top of the plan, with availability and desirability affecting the price. Premium numbers carry a $50 setup and a 12-month rolling contract, subject to number selection and availability. The exact number and price are confirmed with you before anything is connected.

Add-on services

Three add-ons are published, and each is optional:

Call Tracking Numbers — $5 per month: see which ads and campaigns drive your calls.
IVR Keypress Menu — $35 per month: an auto-attendant menu that routes callers by keypress.
Postcode Prompter — $250 per month: route callers by the postcode they dial in from.

Contract and billing terms

Standard 1300 and 1800 plans are month-to-month with no lock-in. Premium numbers are the exception, running on a 12-month rolling contract. Plans are subject to the site's terms and conditions, and the Critical Information Summary on the compliance page should be read before choosing a plan.

How to cost your own setup

The published figures let you cost a setup without guesswork: pick the plan tier that matches your expected call pattern, add the Phoneword licence if you want a word, and add any optional services. This page does not calculate combined costs for you — the figures above are the published components, and the current tables on the pricing page are the source to use.

For help weighing the options rather than the prices, the best way to get a business phone number guide walks through the decision, and the best phone numbers for business comparison and choosing a 1300 provider page cover the judgement side without ranking claims.

Business number cost questions

What is the cheapest way to get a business number?

On published prices, the entry point is a standard 1300 or 1800 number on the Prepaid plan at $10 per month. A Phoneword starts from $40 per month on top of the plan, so the word is the upgrade, not the baseline.

Is there a setup fee?

Premium numbers carry a $50 setup, subject to number selection and availability. Standard plans are month-to-month, and the pricing page lists everything that is charged.

Do the prices include GST?

No — all published pricing is ex GST.

Am I locked into a contract?

Standard 1300 and 1800 plans are month-to-month with no lock-in. Premium numbers such as Phonewords run on a 12-month rolling contract.

What happens when included minutes run out?

With Cap plans, the plan's per-minute rates apply from that point, billed per second. The rates for each plan are published on the pricing page.