Virtual Australia Number — What It Can Mean

A virtual Australia number usually means an inbound business number. See what this site publishes — 1300, 1800 and Phoneword numbers — and what it does not.

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"Virtual Australia number" is a search label, not a product name, so the useful answer sorts the field. The substance most queries are after — an Australian business number that is published to customers but answered wherever the business nominates — is exactly what the inbound products here provide: 1300 numbers, 1800 numbers and Phonewords, with the signup flow asking for the number the service will connect to. The labels that do not apply: virtual-mobile, SMS-capable and temporary numbers are not published on this site.

What "virtual" means on an Australian business number

The Australian number formats published here are 13, 1300 and 1800. None of them is tied to a phone line or a handset — the number is a contact point, and the signup flow names the answering point it connects to. That separation between the published number and the answering point is the substance behind the "virtual" label. What the published pages do not describe is what happens to the call beyond that step, or any particular device setup — those specifics are not established by the current pages.

Costs, on the published record

  • 1300: shared cost — the caller pays a local call cost, the business pays the remainder. Plans start at $10 per month.
  • 1800: free for callers in the stated Australian 1800-number context; the business pays the call charges.
  • Phoneword: a 13, 1300 or 1800 base spelling a word, from $40 per month with availability and desirability affecting the price.
  • Add-ons: Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month), Postcode Prompter ($250/month), at their published purposes.

Sorting the label from the product

If a provider's "virtual Australia number" means an inbound Australian business number, the products above answer it — search availability, compare plans, and sign up with the answering point ready. If it means a mobile-network number, a number that receives SMS, or a short-lived disposable number, the honest answer is that this site does not publish those products. The virtual numbers for business overview unpacks the label further, and the terms and conditions govern the service terms.

Related reading: virtual numbers in Australia, Australia virtual numbers, or virtual phone numbers for business.

Virtual Australia number questions

Is a 1300 or 1800 number a "virtual" number?

In the sense that matters — a published contact point separate from the answering point — yes. The signup flow asks for the number the service will connect to, which is the substance behind the label.

Do these numbers receive SMS?

SMS capability is not a published feature here. The published products are inbound voice business numbers; the pricing page's add-ons are the documented call-management options.

Can I choose which state my number is "from"?

Not through the published products. 1300, 1800 and 13 numbers are Australian business number formats without an area-code identity, and no geographic selection is published on this site.

Are virtual Australia numbers expensive?

Published 1300 and 1800 plans start at $10 per month and Phonewords from $40 per month, plus each plan's call rates — all listed on the pricing page.

The Australian version

Get an Australian number that answers where you do

Search available 1300 and 1800 Phonewords, or compare the published plans first.