Virtual 1800 Number
What "virtual" means for an 1800 number here — an inbound number connected to the answer point you name at signup, on plans from $10 per month.
A "virtual 1800 number", in the sense published on this site, is an inbound 1800 number that is not tied to a particular premises: customers dial the one published number, and the call arrives at the answer point the signup flow asks for. That is the whole published mechanism. The number is real and dialable; what is "virtual" is that the contact point is separate from any physical line.
What the published product includes
- The number: an 1800 number — free for callers in the stated Australian 1800-number context, with the business paying call charges.
- The connection: the signup flow asks for the number the service will connect to, and calls arrive at that answer point.
- The plan: published 1800 plans run $10, $15, $39, $79 and $99 per month, each with its own fixed-line and mobile rates and, on Cap plans, included minute allowances.
- The word option: an 1800 base can carry a Phoneword of up to six letters, from $40 per month with availability and desirability affecting the word.
What "virtual" does not mean here
Stated plainly: virtual-mobile products, inbound SMS, and features like international call receipt are not published on this site, and this page does not claim them. The virtual sense here is limited to the number-versus-premises separation described above. Nothing on this page promises call handling beyond the listed add-ons (Call Tracking Numbers, IVR Keypress Menu, Postcode Prompter), and no activation timeframe is published — the team confirms connection specifics during the application. Service terms sit in the terms and conditions.
Getting one
Search word candidates on Find a Number, compare plan rows on the pricing page, and apply with your answer point — the team confirms the exact number and price before connection. The virtual numbers for business pillar frames how inbound numbers serve that purpose.
Related reading: the 1800 numbers overview, 1800 phone words, or 1800 business numbers in Australia.
Virtual 1800 questions
Is a virtual 1800 number a real number?
Yes — it is a real, dialable 1800 number. "Virtual" describes the published separation between the contact point and the answer point you name at signup, not a lesser kind of service.
Can a virtual 1800 number receive SMS?
This page does not publish inbound SMS capability for 1800 numbers. The published products are the number, its plan and the listed add-ons.
Where do calls to it go?
To the answer point recorded at signup — the signup flow asks for the number the service will connect to, and that connection point receives the calls.
What does one cost?
Published 1800 plans start at $10 per month; word numbers add pricing from $40 per month, confirmed with the team for the specific word.
Virtual, in the published sense
Get an 1800 number that follows your business
Search available numbers, or read what virtual means here first.