Requesting a Phone Number
There is no request-a-number form published here — there is a search and a confirmation. How to get the specific number you want through the published process.
Requesting a phone number sounds like a form and a queue, so the published reality is worth stating first: this site has no request-a-number process. What it has is a searchable listing and a confirmation step — and for the specific number you have in mind, that combination is the way to get it. This page maps your request onto the published process.
If you know the word you want
Search it: the Find a Number search lists available 1300 and 1800 Phonewords by word or last six digits, without the prefix. If the word is listed, the team confirms the exact number and its price before connection — Phoneword pricing starts from $40 per month, with availability and desirability affecting the specific word. If it is not listed, the honest answer is that it is not available today; neighbouring variants (shortened or plural forms) map to different digits and may be.
If you know the digits you want
Word numbers are the searchable part of the listing; for standard digit 1300 or 1800 numbers, the published path is a conversation. Contact the team via the contact page — on 1300 327 934 or by email — with the digits you have in mind. The published pages do not promise any specific digit string in advance; the team's confirmation at connection is the settlement point.
What a request cannot include
- A hold: no reservation step is published — search results are snapshots, and availability settles only at confirmation.
- A guaranteed price: word-specific prices are confirmed with the team; the published model is "from $40 per month" plus the desirability rule.
- A custom format: the published formats are 13, 1300, 1800 and their word variants; formats beyond those are not offered.
Service terms are governed by the terms and conditions, and the buy a phone number overview carries the wider buying path.
Related reading: finding a number in Australia, purchasing a number online, or choosing a number online.
Requesting a number: questions
Can I request a number that is not listed?
You can ask — via the contact page — but nothing is published that promises unlisted numbers. The search and the team's confirmed listing are the availability record.
How do I request a plain-digit number?
Contact the team directly with the digits in mind. The online search covers the word-number listing; standard digits are discussed with the team.
Does requesting reserve the number?
No reservation step is published. Availability is settled when the team confirms the exact number with you before connection.
Can I request a format you don't sell?
The published formats are 13, 1300, 1800 and Phonewords. Area-code landline, mobile-network and temporary numbers are not published products here.
Requests, redirected
Get the specific number you have in mind
Search the listing, or ask the team about the number you want.