Phone Number Telephone Number

A telephone number is the number people dial to reach you. For an Australian business, 1300 Easy Dial publishes three inbound options — 1300 numbers, 1800 numbers and Phonewords — that act as a public contact point for customers rather than a personal line.

How the three differ:

1300 number: a shared-cost business number; published plans start at $10 per month.
1800 number: free for customers to call in the stated Australian 1800-number context; the business pays the call charges.
Phoneword: a 13, 1300 or 1800 number that spells a word on a telephone keypad; pricing starts from $40 per month.

Business telephone number or an ordinary number?

An ordinary number identifies a line or handset. An inbound business number is a published contact point: customers dial it, and during sign-up you nominate the number the service will connect to. Your published number then stays on the signage, website and invoices while the answer point behind it is yours to nominate. This page does not establish routing or device capabilities beyond that published sign-up step.

Caller cost is the other practical difference. A standard call is paid for by the caller under their own arrangement; a 1300 number shares the call cost between caller and business, and an 1800 number removes the caller charge in the stated Australian context.

What a business telephone number costs

Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, ex GST, and standard plans are month-to-month with no lock-in. Phonewords start from $40 per month, with availability and desirability affecting the price. Call rates and plan inclusions are listed on the pricing page.

Choosing the number to publish

Start with the caller: if a shared-cost arrangement suits, look at the 1300 options; if callers should pay nothing, look at the 1800 options. Then decide whether digits or a word fits your brand — a Phoneword spells your business name on the keypad, subject to availability. Find a Number searches available 1300/1800 Phonewords. Related pages include phone number for business and 1300 business numbers.

What to check before you publish a number

Caller cost: confirm whether the number is a shared-cost 1300 number or an 1800 number that is free for customers to call in the stated Australian context.
Monthly plan: compare the published fee, inclusions and call-rate table for the plan you are considering.
Availability: use Find a Number to search available 1300/1800 Phonewords before you commit to a word.
Terms: review the current terms and conditions before purchasing.

Phone number telephone number: questions

Is there a difference between a phone number and a telephone number?

No — the terms are used interchangeably. Both refer to the number people dial to contact you; the pages here use whichever phrasing matches the question.

What telephone number should a business publish?

Work through two choices: caller cost (a shared-cost 1300 number or an 1800 number that is free for callers) and format (digits or a Phoneword that spells a word). Compare the options on the 1300 numbers and 1800 numbers pages.

How much does a business telephone number cost?

Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, ex GST. Phonewords start from $40 per month. Call rates are on the pricing page.

Can I check availability before choosing?

Yes. Find a Number searches available 1300/1800 Phonewords. Availability is not guaranteed for any specific number or word.