Caller cost
Shared-cost model
Compare a 1300 number with an 1800 number if the caller-cost experience is a deciding factor for your business.
1300 Business Numbers
Understand 1300 business numbers, including the shared-cost model, published plan starting points and Phoneword options for Australian businesses.
What is a 1300 business number?
A 1300 number is presented by 1300 Easy Dial as a shared-cost business number for Australian businesses. It gives a business one published number to use when customers call. The customer-facing number category is different from an 1800 number, which is presented as free for callers in the stated Australian context while the business pays call charges.
The public 1300 plans start at $10 per month. The applicable call rates vary by plan, so the starting monthly fee alone is not a complete cost comparison. Check the live 1300 pricing table when you are choosing a plan.
What to compare before choosing 1300
Plan
Monthly fee and rates
Published 1300 plans range from $10 to $99 per month. The plan table also lists separate landline and mobile call rates.
Memorability
Phoneword option
A Phoneword can use a 13, 1300 or 1800 number to spell a word on the telephone keypad. Its availability is not guaranteed.
How 1300 plan costs work
The current public plans are Prepaid 1300, Light 1300, Cap39 1300, Cap79 1300 and High Volume 1300. Their published monthly fees are $10, $15, $39, $79 and $99 respectively. Each has its own published landline and mobile rate, which is why it is important to compare the full pricing table instead of relying on a headline “from” figure.
The Prepaid 1300 and Light 1300 plans list $5 call credit. Prices on the published pricing page are Australian dollars and include GST. For current service terms and billing information, read the terms and conditions.
When a Phoneword may be relevant
A Phoneword is not a separate claim about call handling or a guarantee of a business outcome. It is a number that spells a word using the letters on a telephone keypad. If a word is important to your choice, use Find a Number to search available 1300 and 1800 Phonewords. The search does not guarantee that a particular word will be available or available at a particular price.
Phoneword pricing starts from $40 per month, and availability and desirability can affect the price. Keep that comparison separate from the standard 1300 plan table.
1300 business number questions
How much does a 1300 business number cost?
Public 1300 plans start at $10 per month. The current plan table lists the monthly fee and call rates for each plan.
What is the difference between 1300 and 1800?
A 1300 number is presented as a shared-cost business number. An 1800 number is presented as free for customers to call in the stated Australian context, with the business paying call charges.
Can a 1300 number be a Phoneword?
A Phoneword can use a 13, 1300 or 1800 number to spell a word on a telephone keypad. Search availability before relying on a particular word.
Where can I compare current 1300 rates?
Use the pricing page for the current public monthly fees and call-rate table. It is the appropriate source for a purchase decision.
Compare the current options
Explore 1300 business numbers
Review the current 1300 plans and rates, then compare them with 1800 numbers or available Phonewords.