Phone Number for the Company
What phone number a company needs in Australia, and how 1300, 1800 and Phoneword options differ on caller cost, monthly plans and memorability.
The phone number a company publishes is the contact point customers use to reach the business. In Australia, the inbound options 1300 Easy Dial supplies are 1300 numbers, 1800 numbers and Phonewords — a Phoneword being a 13, 1300 or 1800 number that spells a word on the telephone keypad.
Each option differs on who pays for the call and how memorable the number is:
- 1300 number: a shared-cost business number. Public plans start at $10 per month.
- 1800 number: callers can call free in the stated Australian 1800-number context, and the business pays the call charges. Public plans also start at $10 per month.
- Phoneword: a number that spells a word, priced from $40 per month with availability and desirability affecting the price.
Which number suits your company?
Start with the caller experience you want. If you want callers to share the call cost with the business, a 1300 number is the published shared-cost option. If you want to remove the caller charge in the Australian context, compare 1800 numbers — the business carries the call charges instead. If the number itself should carry your brand, a Phoneword spells out a word such as a business name or service on the keypad.
Memorability is the other lever. A number that spells a word can be easier for customers to recall than digits alone, which is why Phonewords are often used in advertising. Availability varies, though: not every word is available, and the price depends on how desirable the word is.
What a company number costs
Published 1300 and 1800 plans start at $10 per month, with further plan tiers listed on the pricing page. Each plan pairs its monthly fee with a call-rate table, so the total cost depends on both the plan and the calls received. Prices are in Australian dollars and include GST.
For Phonewords, published pricing starts from $40 per month. Because availability and desirability affect the price, the published figure is a starting point rather than a fixed rate — check the current pricing page or ask the team about a specific word.
Getting the number connected
The signup flow asks for the number the service will connect to, so have your company's answering point ready when you apply. You can search available 1300/1800 Phonewords before signing up; the search shows what is listed as available and does not promise that a particular word or number will still be available at a particular price when you apply.
If you would rather talk it through, call 1300 327 934 or email info@1300easydial.com.au and the team will help you choose and set up a number.
Company phone number questions
What is the difference between a 1300 and an 1800 number for a company?
A 1300 number is a shared-cost business number. An 1800 number is free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. Both have public plans starting at $10 per month.
Does a company Phoneword cost more than a standard number?
Phoneword pricing starts from $40 per month, compared with 1300 and 1800 plans starting at $10 per month. Availability and desirability affect the price of a specific word, so a desirable word can cost more than the starting figure.
Can I check whether the number I want is available?
Yes. Find a Number searches available 1300/1800 Phonewords. It shows what is currently listed, but it does not guarantee that a specific word will be available or available at a set price.
Where do I see the current plans and call rates?
The pricing page lists the current public monthly plans and call-rate tables for 1300 and 1800 numbers, and the published Phoneword starting price. Prices are in Australian dollars and include GST.
For a broader look at the categories, see business phone number options and the 1300 numbers overview.
Company numbers
Give your company one clear contact point
Search available 1300 and 1800 Phonewords, or compare the published plans before you choose.