A Phone Number for My Business
Choosing a phone number for your business? Compare 1300 (shared cost), 1800 (caller-free) and Phoneword options from 1300 Easy Dial, from $10 per month.
The phone number for your business should be chosen on two questions: who pays for the call, and should the number itself say something. On the first, 1300 numbers are shared cost with plans from $10 per month, while 1800 numbers are free for callers in the stated Australian 1800-number context with the business paying call charges. On the second, a Phoneword — a 13, 1300 or 1800 number spelling a word on the keypad — starts from $40 per month, with availability and desirability affecting the price.
Matching the number to the business
- High customer-service load: if callers shouldn't hesitate over cost, an 1800 number absorbs the caller charge in the stated Australian context.
- Balanced inbound contact: a 1300 number shares the call cost between caller and business, with the widest published plan range starting at $10 per month.
- Brand-led businesses: if the number should carry the name, search available 1300/1800 Phonewords before comparing plans.
- Any of them: the signup flow asks for the number the service will connect to — your answering point stays where it is.
Then compare the money
Plan fees and per-minute call-rate tables are published on the pricing page. Read the rates as well as the headline fee — they differ by plan and caller type, and the right plan depends on your expected call volume. Service obligations are governed by the current terms and conditions. For more depth on the choice, see phone number for business or the 1300 numbers hub.
Choosing my business number — questions
Which number type should my business get?
Decide on caller cost first: shared cost points to a 1300 number, caller-free to an 1800 number. If memorability matters more than cost, compare Phonewords from $40 per month.
Can I use my existing phone as the answering point?
The signup flow asks for the number the service will connect to. Whether a specific answering point works is a detail to confirm with the team, since the published pages don't establish device requirements.
What will it cost my business?
1300 and 1800 plans start at $10 per month; Phonewords from $40 per month. Call rates differ per plan — compare the published tables rather than estimating.
How quickly can my number be live?
No activation timeframe is published, because no durable guarantee is available. Ask the team on 1300 327 934 if timing matters to your launch.
Will a better number get me more calls?
The published pages make no promise of increased calls or sales for any number type. A memorable number is easier to communicate; outcomes depend on your business.
Related reading: best phone numbers for business, need a phone number or the 1800 numbers hub.
Choose your number
Choose a number for your business
Search available 1300 and 1800 Phonewords, or compare the published plans first.