Best Phone Numbers for Business

There is no single "best" business phone number — the best choice depends on who should pay for the call and how memorable the number needs to be. 1300 Easy Dial publishes three categories: 1300 numbers (shared cost, plans from $10 per month), 1800 numbers (free for callers in the stated Australian 1800-number context, with the business paying call charges) and Phonewords (a 13, 1300 or 1800 number spelling a word on the keypad, from $40 per month).

1300

Shared cost

Callers and the business each meet part of the call cost. Public plans start at $10 per month.

1800

Free for callers

Removes the caller charge in the stated Australian context. Plans also start at $10 per month.

Phoneword

A word on the keypad

From $40 per month, with availability and desirability affecting the price of a specific word.

How to judge "best" for your business

Caller cost: if you want to remove the barrier of call cost for customers, that points to an 1800 number. If sharing the cost is acceptable, a 1300 number starts lower on published plan fees.
Memorability: if the number itself should carry your brand, compare Phonewords on Find a Number rather than assuming a word is available.
Ongoing cost: monthly plan fee and per-minute call rates differ by plan. Compare them on the pricing page rather than trusting an estimate.
Terms: service obligations are set out in the current terms and conditions.

Why no ranking is offered here

Any claim that one provider or number type is universally "best" would need evidence this site does not publish. What can be verified is the published caller-cost model, the published plan starting prices, and Phoneword pricing that varies with desirability. Those are the facts worth comparing — against your call volume and how customers already reach you. For a broader decision framework, see the best way to get a business phone number pillar.

Best business number questions

Which is better for a small business — 1300 or 1800?

Both plan ranges start at $10 per month. The difference is caller cost: a 1300 number is shared cost, while an 1800 number is free for callers in the stated Australian 1800-number context and the business pays the call charges. Choose based on who you want to absorb the call cost.

Are Phonewords worth the higher starting price?

That depends on how much value you place on a number customers can recall as a word. Phonewords start from $40 per month and vary with availability and desirability; the published pages do not promise a recall or sales uplift.

Where can I compare real prices?

On the current pricing page, which lists plan fees and per-minute call-rate tables. Prices are shown in Australian dollars and include GST.

Can I check whether a specific number is available?

You can search available 1300/1800 Phonewords on Find a Number, but availability is not guaranteed for any specific word, and price varies with desirability.