Phone Number for a Business
What a phone number does for a business here — one published contact point, a caller-cost choice, and an optional word. Plus the path to get one.
A phone number for a business, in the range published here, does three things at once: it gives customers one contact point to dial, it sets who pays for the call, and — if you choose a Phoneword — it says a word on the keypad. The number types are 1300 (shared cost) and 1800 (free for callers in the stated Australian 1800-number context), on plans starting at $10 per month.
What the number actually does
- One published contact point: the same digits on the website, signage and ads; calls arrive at the answer point the signup flow records.
- A caller-cost arrangement: on 1300 the caller pays a local call cost and the business pays the remainder; on 1800 the caller pays nothing in the stated Australian context and the business pays the call charges.
- An optional word: up to six letters on a 1300 or 1800 base, four on 13 — from $40 per month with availability and desirability affecting the word.
What a business should check before choosing
- The caller arrangement: shared cost or free-for-callers — the published decision that shapes the customer experience of ringing you.
- The plan row: published plans run $10, $15, $39, $79 and $99 per month with different rate tables and, on Cap plans, included minute allowances. The fee is not the whole cost.
- The number itself: search word candidates on Find a Number; a result is a snapshot, and the team confirms the exact number and price before connection.
- The service terms: billing, suspension and cancellation sit in the terms and conditions.
What a business number is not, here
Stated plainly: it is not a geographic area-code landline, a mobile number or a personal line — none are published products. Nor does any page here promise more calls, sales or savings from having one; the number changes how customers reach you, not how many choose to. Activation timing is not published — the team confirms connection specifics when you apply.
Related reading: phone number business, getting a phone number for business, or the business phone number options pillar.
Business number questions
Which number type should a business choose?
Decide who pays for calls: shared cost with callers on 1300, or free-for-callers with the business paying on 1800. Both start at $10 per month on published plans.
Can a business number spell a word?
Yes — a Phoneword carries a word on a 13, 1300 or 1800 base, from $40 per month with availability and desirability affecting the specific word.
Where do the calls go?
To the answer point recorded at signup — the signup flow asks for the number the service will connect to, and that connection point receives the calls.
How long does it take to get one?
This page does not publish an activation timeframe. Connection specifics are confirmed with the team during the application.
One number, one decision
Get the phone number for your business
Search available numbers, or compare the caller arrangements first.