Phone Number Australia
An overview of Australian business phone numbers: 1300, 1800 and Phonewords, how caller cost differs between them and where to compare plan prices.
For Australian businesses, 1300 Easy Dial publishes three business number categories: 1300 numbers, 1800 numbers and Phonewords. A 1300 number is a shared-cost business number, an 1800 number is free for customers to call in the stated Australian 1800-number context, and a Phoneword uses a 13, 1300 or 1800 number to spell a word on a telephone keypad.
Each category at a glance:
- 1300 numbers — shared-cost business numbers. Published plans start at $10 per month.
- 1800 numbers — callers pay nothing in the stated Australian 1800-number context; the business pays the call charges. Published plans start at $10 per month.
- Phonewords — a 13, 1300 or 1800 number that spells a word. Pricing starts from $40 per month, with availability and desirability affecting the price.
How the categories differ
The main difference is caller cost, and the second is what the number itself says. If sharing the call cost with callers is acceptable, compare the 1300 number options. If callers should pay nothing, an 1800 number is the toll-free style option. If you want the number to carry your business name as a word, a Phoneword is the category built for that.
These are presentation and cost differences. A number alone does not guarantee more calls, better recall or higher sales.
What Australian business numbers cost
Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, ex GST, and standard plans are month-to-month with no lock-in. The $39 tier comes in three variants — Cap39, Fixed Cap39 and Mobile Cap39 — with different included minutes. Inclusions, call rates and Phoneword pricing are listed on the pricing page.
Checking availability before you choose
Availability is not guaranteed for any specific number. Find a Number searches available 1300/1800 Phonewords so you can test ideas before committing; the exact price of a premium word is confirmed before you connect.
Related reading: Australian phone number options compares the wider number landscape, and 13 phone numbers in Australia covers the 13 range.
What to check before you choose
- Caller cost: understand whether the number is a shared-cost 1300 number or an 1800 number that is free for customers to call in the stated Australian context.
- Monthly plan: compare the published fee and call-rate table for the plan you are considering on the pricing page.
- Availability: availability is not guaranteed. Find a Number searches available 1300/1800 Phonewords.
- Terms: review the current terms and conditions before making a purchase decision.
Phone number Australia: questions
What phone number should my Australian business get?
It depends on two choices: who should pay for the call, and whether the number should spell a word. Compare 1300 and 1800 numbers on caller cost, and search Phonewords if a word would suit your business name.
How much does an Australian business number cost?
Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, ex GST. Phoneword pricing starts from $40 per month, with availability and desirability affecting the price.
Is 1300 or 1800 free for callers?
An 1800 number is free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. A 1300 number is a shared-cost number, so the call cost is not carried by the business alone.
Can I check whether a word is available?
Yes. Find a Number searches available 1300/1800 Phonewords. It does not promise that a particular word will be available or available at a particular price.
Australian business numbers
Find the number to publish
Compare 1300, 1800 and Phoneword options, or search available Phonewords for your business.