Office Phone Service
What an office phone service means at 1300 Easy Dial — an inbound business number with published add-ons — and the honest boundary with full office phone systems.
An "office phone service" can mean two different products, and this page separates them. A full office phone system — handsets, extensions, PBX features, integrations — is not a published product at 1300 Easy Dial. What is published is the inbound half: a business number (1300, 1800 or Phoneword) that gives an office one published contact point and delivers calls to the answer point recorded at signup, with three optional add-ons at published purposes.
What the service covers
- One published number for the office — state-neutral, no area code, connected to the answer point the signup flow records.
- A caller arrangement: 1300 shared cost or 1800 free for callers in the stated Australian context.
- A plan row from $10 per month published, with per-row call rates on the pricing page.
- Optional add-ons at their published purposes: Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month).
What it does not cover
Stated plainly: no PBX, no handsets or device provisioning, no integrations with office software, and no feature set beyond the plan rows and the three add-ons listed above. If the query is a full office phone system, this site does not establish that product — the office phone numbers page describes what the number side does cover.
How offices use the number side
The typical published use is one contact point on the website, listings and signage, with calls landing at the office's recorded answer point — wherever that is, since nothing published ties the number to a premises. Setup follows the standard process: search word candidates on Find a Number or arrange a standard number with the team, choose a plan, apply. No activation timeframe is published; the team confirms the exact number and price before connection.
Related reading: office phone numbers providers, office phone company, or office phone numbers for small business.
Office-service questions
Is this an office phone system?
No. It is the inbound number side: a published business number, a plan and a connection to your answer point. Systems with handsets and extensions are not published products here.
Can calls reach a staff member's extension?
Extension and internal-routing features are not documented on this page. Calls arrive at the answer point recorded at signup; the team can confirm current details.
What do the add-ons do for an office?
Three are listed at published purposes — Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month). Nothing beyond them is established here.
Does the office need new hardware?
This page does not establish hardware requirements — that sits outside the published record, and the team can confirm what applies.
The honest boundary
Office phone service, scoped correctly
What is published — and what an office phone system is not.