Office 1300 Phone Numbers
A 1300 number gives an office one published inbound line for customers to call. See the plans from $10 per month and the published call add-ons.
A 1300 number gives an office one published inbound number for customers to call, instead of publishing a direct line that changes when the business moves. Through 1300 Easy Dial, the 1300 product is a shared-cost number — callers pay a local call rate and the business pays the per-minute rate — with plans from $10 per month ex GST, month-to-month with no lock-in.
What is published about using one as the office inbound line, and what is not:
What a 1300 number does for an office
- One published contact point: customers call the 1300 number rather than a direct office line, so signage, cards and listings carry one number.
- Shared cost: callers pay a local call rate; the business pays the per-minute rate for receiving the call.
- Plan flexibility: published plans run $10, $15, $39, $79 and $99 per month, ex GST. Cap39 includes 250 Fixed Line plus 100 Mobile minutes, and with Cap plans the monthly fee is the only charge until the included value is used.
The Office Phone Numbers pillar covers the wider category, including the 1800 alternative where callers pay nothing.
Published call-management add-ons
Three add-ons are published on the pricing page, each with a stated purpose and price:
- Call Tracking Numbers ($5 per month): see which ads and campaigns drive your calls.
- IVR Keypress Menu ($35 per month): an auto-attendant menu that routes callers by keypress.
- Postcode Prompter ($250 per month): route callers by the postcode they dial in from.
Add-ons can be added during sign-up or changed later from the online console, per the pricing page.
How the number connects to the office
The sign-up flow asks for the number the service will connect to — the phone that receives the calls. That is the extent of what is published: this page does not cover PBX systems, handsets, hardware or internal phone-system setup, and nothing here should be read as establishing them. For connection questions, contact the team on 1300 327 934.
No activation timeframe is published on this site, so none can be quoted here either.
Office 1300 number questions
What does a 1300 number cost for an office?
Published plans run from $10 to $99 per month, ex GST, month-to-month with no lock-in. Call rates and included minutes per tier are on the pricing page.
Does it replace the office phone system?
No — this page covers the inbound 1300 number and the published add-ons only. Phone systems, handsets and internal setup are not established here.
Can callers be routed by keypress or postcode?
Two published add-ons cover those purposes: IVR Keypress Menu ($35 per month) routes callers by keypress and Postcode Prompter ($250 per month) routes by the caller's postcode. Their published descriptions are on the pricing page.
Do callers pay to ring a 1300 number?
Yes — a 1300 is a shared-cost number: callers pay a local call rate and the business pays the per-minute rate. An 1800 number is the free-for-callers alternative in the stated Australian context.
Where is the rest of the office topic covered?
See the Office Phone Numbers pillar. For published features in detail see Office Phone Numbers Features, and for common questions see Office Phone Numbers FAQ.
Office inbound numbers
Put a 1300 number on the office line
Compare the published plans or contact the team about connecting a 1300 number to the phone you answer.