Choosing a Number for Your Business

Compare 1300 numbers, 1800 numbers and Phonewords as the phone number for your business, with published plans from $10 a month and how to connect one.

Person using a smartphone beside a laptop

The number your business publishes is the one contact point every customer sees, so the choice deserves a deliberate comparison. With 1300 Easy Dial that choice is between 1300 numbers, 1800 numbers and Phonewords. Public 1300 and 1800 plans start at $10 per month, and Phoneword pricing starts from $40 per month. Each category treats caller cost and memorability differently, which is what the comparison below unpacks.

1300

Shared-cost business number

A 1300 number is presented as a shared-cost business number. Public plans start at $10 per month.

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1800

Free for callers

Callers can call an 1800 number free in the stated Australian context, and the business pays the call charges. Plans also start at $10 per month.

Explore 1800 numbers

Phoneword

A word on the keypad

A Phoneword uses a 13, 1300 or 1800 number to spell a word on the telephone keypad. Pricing starts from $40 per month.

Explore Phonewords

How to decide which number fits

Two questions do most of the work. First, who should pay for the call? If you are comfortable with a shared-cost arrangement, a 1300 number is the published option; if you want callers to reach you free in the Australian 1800-number context, an 1800 number shifts the call charges to the business. Second, does the number itself need to carry the brand? A Phoneword spells a word on the keypad, which is why these numbers are often chosen for advertising where listeners cannot write a number down.

Availability is part of the decision too. Not every word is available, and desirability affects a Phoneword's price, so it is worth searching early rather than designing signage around a word you have not confirmed.

What the number costs each month

Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month. Each plan pairs its monthly fee with a call-rate table, so compare both together on the pricing page — a cheaper monthly fee can come with higher per-minute rates. Prices are in Australian dollars and include GST. Phoneword pricing starts from $40 per month, with availability and desirability affecting the price of a specific word.

Putting the number to work

The signup flow asks for the number the service will connect to — the answering point your calls will reach — so have that existing number ready when you apply. You can search available 1300/1800 Phonewords first to see what is listed; the search does not promise that a particular word will be available, or available at a particular price, when you apply.

Once the number is chosen, consistency is the practical part: one number across your website, vehicles and marketing materials keeps it easy for customers to recall and use. If you want help weighing the options, call 1300 327 934 or email info@1300easydial.com.au.

Business number questions

What number should a small business publish?

It depends on caller cost and memorability. A 1300 number is the shared-cost option, an 1800 number is free for callers in the stated Australian context with the business paying call charges, and a Phoneword spells a word on the keypad. Plans for 1300 and 1800 start at $10 per month.

Does one published number work across locations?

A 1300, 1800 or Phoneword is a single inbound business number, and the signup flow asks for the existing number the service connects calls to. What the published material does not establish is multi-site routing behaviour beyond that connection step.

How much per month does a business number cost?

Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, each with its own call-rate table on the pricing page. Phoneword pricing starts from $40 per month. All prices are in Australian dollars and include GST.

Can I check whether a word is available as a Phoneword?

Yes — Find a Number searches available 1300/1800 Phonewords. It shows what is currently listed without guaranteeing that a specific word will be available or available at a set price when you apply.

For related reading, see how to get a phone number for business, the business phone number comparison or the 1300 numbers overview.

Business numbers

Choose the number your business publishes

Search available 1300 and 1800 Phonewords, or compare the published plans before you decide.