New Number Phone
Getting a new number for a business — what the published range offers, when a new number makes sense, and the path from search to confirmation.
A new number is the move when a business wants a contact point that is its own — not a line that belongs to a premises or a personal handset. The published range here offers exactly that: a 1300 shared-cost number, an 1800 free-for-callers number, or either base spelling a word. This page covers when a new number makes sense and the path from search to confirmation.
When a new number is the right move
Businesses typically look for a new number when they want one stable contact point for all their marketing, when they are launching something that deserves its own line of enquiry, or when the number itself should say what the business does. Those are your calls to make — this page makes no claim that a new number increases calls or sales; it changes how customers reach you.
What the new number can be
- 1300: shared cost — callers pay a local call cost, the business pays the remainder. Plans from $10 per month.
- 1800: free for callers in the stated Australian 1800-number context; the business carries the charges. Same plan price points.
- A word on either base: up to six letters through the keypad mapping, from $40 per month with availability and desirability affecting the word.
The path to a working new number
- Search: word candidates on Find a Number — a snapshot of the current listing.
- Plan: compare published rows ($10, $15, $39, $79 and $99 per month) on the pricing page.
- Answer point: the signup flow asks for the number the service will connect to — decide where calls land.
- Confirm: the team confirms the exact number and price before connection. No activation timeframe is published; terms sit in the terms and conditions.
Related reading: getting a new phone number, choosing a new phone number, or the new phone number for business pillar.
New number questions
Why would a business get a new number instead of using an existing line?
The published product is a contact point of its own — one number for all marketing, connected to the answer point you name. Why that suits a business is your call; this page makes no outcome promises.
Can my new number spell a word?
Where mapping and availability allow — six letters on a 1300 or 1800 base, four on 13. Search candidates on Find a Number.
What does a new number cost?
The plan fee (from $10 per month) plus per-minute call charges from the plan's rate table, and word pricing from $40 per month if the number spells a word.
How long until the new number is live?
No activation timeframe is published. The team confirms connection specifics during the application.
A new number, chosen well
Get a new business number the published way
Search available numbers, or read when a new number fits first.