How to Get a Business Phone Number
The published path to a business phone number — pick the caller arrangement, search the number, choose a plan from $10 per month, apply and confirm.
Getting a business phone number here is a five-step path, and every step has a published answer behind it. The steps: pick the caller arrangement, pick the number, pick the plan, apply with your answer point, and confirm with the team. Nothing in the path requires specialised knowledge — only the decisions a business owner is best placed to make.
Step 1 — pick the caller arrangement
A 1300 number shares the call cost: the caller pays a local call cost, the business pays the remainder. An 1800 number is free for callers in the stated Australian 1800-number context, with the business paying call charges. Both run on published plans from $10 per month. If the number should spell a word, the base choice matters too — six letters fit a 1300 or 1800 base, four a 13.
Step 2 — pick the number
Standard numbers are connected as configured; word numbers are searchable. The Find a Number search lists available 1300 and 1800 Phonewords by word or by the last six digits. A result is a snapshot of the current listing — availability and the final word price settle when the team confirms the exact number, and word pricing starts from $40 per month with availability and desirability affecting the word.
Step 3 — pick the plan
Published 1300 and 1800 plans run $10, $15, $39, $79 and $99 per month, each pairing its fee with different fixed-line and mobile rates and, on Cap plans, included minute allowances. Compare the rows on the pricing page rather than reading the fee alone.
Step 4 — apply with your answer point
The signup flow asks for the number the service will connect to. That answer point is where calls will land, so settle it before applying.
Step 5 — confirm and connect
The team confirms the exact number and price before the service is connected. This page publishes no activation timeframe — connection specifics are confirmed during the application — and billing or cancellation obligations are governed by the terms and conditions.
Related reading: getting a phone number for business, getting a business phone number, or the best way to get a business phone number overview.
How-to questions
What do I need to get a business phone number?
A caller arrangement (1300 or 1800), a number — searched on Find a Number if you want a word — a plan from the published table, and the answer-point number the signup flow asks for.
How much does it cost to get started?
Published plans start at $10 per month; word numbers add word pricing from $40 per month, confirmed with the team for the specific word.
Do I choose the number or the plan first?
Either order works, but both decisions are needed before applying. Searching first avoids planning around a number that is not listed.
How long until the number is active?
This page does not publish an activation timeframe. The team confirms connection specifics as part of the application.
The published path
Get your business phone number the published way
Start the search, or read the path end to end first.