Get a Business Phone Number

Getting a business phone number here comes down to four decisions: the type of number, the word or digits, the plan, and the answering point it connects to. The options are 1300 numbers, 1800 numbers and Phonewords; public 1300 and 1800 plans start at $10 per month, and Phoneword pricing starts from $40 per month. Work through the four steps below and the signup itself is short — the flow asks for the number the service will connect to, so the preparation is what saves time.

Step 1: choose the number type

The type decides what callers experience. A 1300 number is presented as a shared-cost business number. An 1800 number is presented as free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. A Phoneword uses a 13, 1300 or 1800 number to spell a word on the telephone keypad — the option to reach for when the number needs to carry the brand in advertising. If you are torn between two, the caller-cost question usually settles it.

Step 2: check the number itself

If digits are fine, any available number in your chosen prefix works. If the number should spell a word, search it early with Find a Number: you can search by word or digits and filter by the 1300 or 1800 prefix, and each result shows its displayed price or "price on request". Availability is not guaranteed for a specific word, and desirability drives the price, so have a couple of alternatives in mind.

Step 3: compare the plans

Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, each paired with its own call-rate table on the pricing page — rates differ for calls originating from landlines and mobiles, so read the table rather than the headline fee. The total cost is the plan plus the calls you receive. Prices are in Australian dollars and include GST. For a Phoneword, remember the number's own price sits alongside the plan.

Step 4: connect the answering point

The signup flow asks for the number the service will connect to — the existing line or phone your calls will reach. Have it ready, because this is the one configuration detail the flow requires. What the published material does not establish is routing or device behaviour beyond that connection step, so if your setup is unusual, raise it with the team on 1300 327 934 or info@1300easydial.com.au before you apply. Once the number is live, keep it consistent across your website and marketing so customers learn it once.

Getting a number: questions

What is the cheapest way to get a business phone number?

Published 1300 and 1800 plans start at $10 per month. Compare each plan's call-rate table on the pricing page, because the per-minute rates paired with the monthly fee determine the total cost.

How long does getting a number take?

The published material on this site does not state an activation timeframe, so no timing is promised here. What is published is the signup flow itself, which asks for your answering point — the team can discuss timing when you apply.

Do I need a new phone line first?

You need an answering point — an existing number your calls can connect to. The published products are inbound numbers and plans, not line rental, so the phone service stays your own arrangement.

Can I move my existing business number instead?

Porting arrangements are not something this site's published material establishes, so treat that as a question for the team rather than an answer assumed from these pages.