Get a Work Phone Number for Your Business

A work number keeps business calls separate from personal ones. See how an inbound 1300 or 1800 number provides that separation — with the published facts.

Tradesperson making a phone call on a mobile

A work phone number solves a simple problem: customers should dial one business contact point, not your personal handset. What 1300 Easy Dial publishes for that job is an inbound 1300, 1800 or Phoneword number — a published business contact point on plans starting at $10 per month, with the signup flow asking for the number the service will connect to, so calls reach the answering point you choose.

What a work number changes

  • One published point: the website, quotes and signage all show the same number, however your team answers it.
  • Separation: the business number is distinct from any personal line — the appeal most people mean by a work number.
  • Caller cost by design: shared cost on a 1300 number, or caller-free in the stated Australian 1800-number context on an 1800 number.
  • A number that says the business: a Phoneword spells a word on the keypad, so the contact point is memorable as well as separate.

Work number or second personal phone?

A second handset keeps the separation but not the advantages: the number stays a personal one, it moves when the handset does, and callers pay standard rates to reach it. An inbound business number keeps the separation and adds the published advantages — the caller arrangement you choose, a rate table you can read before committing, and one contact point that outlives any particular phone. For a sole trader the distinction can feel academic until the first week the personal phone doubles as the switchboard; that week is usually the argument.

Getting one, with the published facts

Search available 1300/1800 Phonewords by word or by the last six digits — availability is not guaranteed for a specific number until it is confirmed. Compare plans on the pricing page: published 1300 and 1800 plans start at $10 per month, each with its own call-rate table; Phonewords start from $40 per month with availability and desirability affecting the price. Complete sign-up with your answering point ready, and read the terms and conditions before committing.

Honest limits worth knowing

This is not a personal-handset or mobile-selection service: what you choose is the business number, not a phone. And the published pages do not describe day-to-day call management beyond the answering-point step and the three add-ons listed on the pricing page — Call Tracking Numbers ($5 per month), an IVR Keypress Menu ($35 per month) and a Postcode Prompter ($250 per month). Anything more specific is a question for the team on 1300 327 934 during standard business hours (AEST).

Related reading: business phone number options or the phone number for service businesses page.

Work number questions

Is a 1300 number a work phone number?

It is an inbound business contact point — a published number customers dial, answered on the point you nominate. If that is what you mean by a work number, yes; it is not a personal handset number.

Can my work number ring my mobile?

The signup flow asks for the number the service will connect to — the answering point. The published pages do not go further into device specifics, so confirm your answering point with the team at sign-up.

What does a work number cost?

Published 1300 and 1800 plans start at $10 per month; Phonewords start from $40 per month with availability and desirability affecting the price. The pricing page holds the current tables.

Do customers pay to call it?

On a 1300 number they pay a local call cost and the business pays the remainder; on an 1800 number callers pay nothing in the stated Australian 1800-number context.

Work numbers

Get the number work calls arrive on

Search available 1300 and 1800 Phonewords, or compare the published plans first.