A Business Telephone System, Scoped Honestly
This site publishes business numbers, not telephone systems. What an inbound number contributes to a phone setup, and where the system boundary sits.
A business telephone system — handsets, PBX, software — is not what this site sells, and saying so plainly is the useful start. What it publishes is the number layer of that setup: 1300 numbers, 1800 numbers and Phonewords, connecting to the answering point you nominate. This page explains what the number layer contributes, which add-ons exist, and where the system boundary sits so you can plan the rest honestly.
What the number layer does in a phone setup
The inbound number is the contact point customers dial; the answering point — your existing line, system or device — is where the call lands, named in the signup flow. The published pages make no claims about what happens after that step: no PBX features, no handset requirements, no integrations. What the number layer does establish is the caller arrangement (1300 shared cost or 1800 free for callers in the Australian context) and the published plan price, from $10 per month.
The published add-ons that touch call handling
Three add-ons are listed on the pricing page, at their published purposes only: Call Tracking Numbers ($5 per month) shows which ads and campaigns drive calls; an IVR Keypress Menu ($35 per month) is an auto-attendant that routes callers by keypress; a Postcode Prompter ($250 per month) routes callers by the postcode they dial in from. They can be added at sign-up or later from the online console. Anything beyond these — the actual system work — belongs to your phone system provider, not to a page here.
Planning the boundary before you buy
- Number side: choose the type, search availability, pick the plan — all published and checkable.
- System side: your answering point's capabilities are yours to arrange; the published pages do not specify or support them.
- The join: the connection point you nominate is the handoff. If your system needs specifics confirmed, ask the team before signing up.
Service terms are governed by the terms and conditions.
Related reading: a phone number for the office, business call services, or the business number overview.
Business telephone system questions
Do you sell phone systems?
No — the published products are inbound business numbers and three call-handling add-ons. The phone system itself is on your side of the connection point.
Will an inbound number work with my existing system?
The published signup flow asks for the number the service will connect to and makes no system claims. Confirm any specific requirement with the team before signing up.
Can callers navigate a menu?
The published mechanism is the IVR Keypress Menu add-on at $35 per month — an auto-attendant that routes callers by keypress, listed on the pricing page.
What does the number layer cost?
Plans start at $10 per month for 1300 and 1800 numbers, plus per-plan call rates; word numbers start from $40 per month. Add-ons are priced separately on the pricing page.
Number vs system
Get the number part of your phone setup right
Search available numbers, or compare the published plans and add-ons.