Business Phone Number

What a business phone number is at 1300 Easy Dial — one published contact point in 1300, 1800 or Phoneword form — and what it does and does not change.

Person using a smartphone beside a laptop

A business phone number, in the way this site uses the term, is one published contact point that customers dial and that delivers calls to the answer point the business records at signup. It is not a handset, a premises line or a personal number. At 1300 Easy Dial it takes one of three published forms: a 1300 number, an 1800 number or a Phoneword.

What the number does

  • It gives callers one number to use — state-neutral, no area code, usable on signage, listings and the website alike.
  • It sets the caller cost: a 1300 number is shared cost (callers pay a local call cost, the business pays the remainder); an 1800 number is free for callers in the stated Australian context, with the business paying call charges.
  • It can carry a word: a Phoneword spells a word on the keypad — up to six letters on a 1300 or 1800 base, four on 13 — from $40 per month with availability and desirability affecting the word.

What the number does not do

Stated plainly: the published record here does not promise more calls, more sales or a more professional image as a result of the number, and it does not come with a documented feature set beyond the plan rows and the three listed add-ons (Call Tracking Numbers $5/month, IVR Keypress Menu $35/month, Postcode Prompter $250/month). Anything beyond that is not established on this page.

Choosing and connecting one

Compare the three forms on the business number pillar, check plan rows and call rates on the pricing page, and search word candidates on Find a Number — a snapshot of the current listing. The signup flow records the number, the plan and the answer point; the team confirms the exact number and price before connection. No activation timeframe is published.

Related reading: the business phone number options comparison, business phone numbers, or business on phone.

Business phone number questions

What is a business phone number?

Here it is one published contact point in 1300, 1800 or Phoneword form, connected to the answer point recorded at signup — not a premises line or a personal handset.

Which type should a business pick?

The caller-cost decision separates 1300 (shared cost) from 1800 (free for callers in the stated Australian context); memorability may point to a Phoneword on either base.

What does one cost?

Published 1300 and 1800 plans start at $10 per month; word pricing starts from $40 per month. The pricing page holds the current tables.

Will it bring more calls?

This page makes no outcome claims. What is published is the arrangement and the cost structure, not a result.

The working definition

Give the business its published number

Read the working definition, or search for the number itself.