Business on Phone
What it takes to put a business on the phone — one published number, a caller arrangement, a plan and an answer point — and what it does not require.
Putting a business "on the phone" does not require hardware, premises lines or a telecom project. At 1300 Easy Dial it comes down to four published decisions: the number itself, the caller arrangement, the monthly plan, and the answer point the service connects to. This page works through those four in order.
Decision 1 — the number
The choices are a 1300 number, an 1800 number or a Phoneword that spells a word on a 13, 1300 or 1800 base. Word candidates can be searched on Find a Number — a snapshot of the current listing, not a reservation; the team confirms the exact number and price before connection.
Decision 2 — the caller arrangement
On 1300, callers pay a local call cost and the business pays the remainder. On 1800, callers pay nothing in the stated Australian 1800-number context and the business carries the charges. The 1300 vs 1800 page works through which arrangement fits which kind of call.
Decision 3 — the plan
Published 1300 and 1800 plans run $10, $15, $39, $79 and $99 per month, each row with its own fixed-line and mobile call rates and, on Cap plans, included allowances. The pricing page holds the current tables — this page does not calculate a total bill from them.
Decision 4 — the answer point
The signup flow asks for the number the service will connect to, and calls arrive at that recorded answer point. No activation timeframe is published; connection specifics are confirmed with the team during the application. Service and billing obligations sit in the terms and conditions.
What it does not require
Stated plainly: nothing on the published record ties the number to a premises, a handset or a personal line. It is a single state-neutral contact point with no area code — though this page does not claim the number makes the business look bigger, rank higher or sell more; those outcome claims are not supported here.
Related reading: the business phone number options page, business phone numbers, or the business number pillar.
Business-on-phone questions
Do I need a physical phone line to have a business number?
The signup flow asks for the number the service will connect to, and calls arrive at that recorded answer point. Nothing published ties the number to a premises line.
How much does it cost to put the business on the phone?
Published 1300 and 1800 plans start at $10 per month; word pricing starts from $40 per month. Per-minute rates depend on the plan row — the pricing page holds the current tables.
How long does setup take?
No activation timeframe is published. The team confirms the exact number and price before connection.
One number or several?
One published state-neutral number is the model described here. Multi-number setups are not documented on this page.
One number, published everywhere
Put the business on the phone properly
Work through the four decisions, or go straight to the options.