Business Number Services on Offer Here

The business number services published on this site are three number types on a shared plan ladder, plus three named add-ons. That is the whole service set — 1300 numbers, 1800 numbers and Phonewords, on 1300 and 1800 plans from $10 per month, with the add-ons priced separately. This page sets out each service as it is published, without bundling in features that are not.

The three number services

1300 numbers: presented as shared-cost business numbers — callers pay a rate, the business pays the remainder. Public plans run $10, $15, $39, $79 and $99 per month.
1800 numbers: free for customers to call in the stated Australian 1800-number context, with the business paying call charges. The same plan ladder applies.
Phonewords: any 13, 1300 or 1800 base spelling a word on the keypad, priced from $40 per month with availability and desirability affecting the price of a word.

The three published add-ons

Add-on	Price	Published purpose
Call Tracking Numbers	$5/mo	See which ads and campaigns drive your calls
IVR Keypress Menu	$35/mo	Auto-attendant menu that routes callers by keypress
Postcode Prompter	$250/mo	Route callers by the postcode they dial in from

The pricing page notes these can be added during sign-up or changed later from the online console. Their published purposes are quoted above; anything beyond those one-line purposes — how each behaves in detail, or what else it might do — is not established on this page.

What the service set does not include

Feature bundles: lists of included recording, messaging or notification features circulate in older marketing; they are not part of the published service set here.
Device or integration claims: the service connects to the answering point the signup flow asks for — broader compatibility claims are not established.
Outcome promises: the services organise business contact; none carries a published calls, sales or conversion guarantee.

Related reading: your business on the phone, business phone calls, or the business number overview.

How the services fit together

The number types and the add-ons are separate decisions that combine. A business picks the number and plan first — the caller arrangement and the plan's rate table are the running cost — then adds a published add-on only when a distinct job appears: tracking which campaigns drive calls, offering a keypress menu, or prompting callers by postcode. Nothing in the published set requires the add-ons, and none of the add-ons changes the number itself. Starting without them and adding on evidence of need is the order the published pricing implies.

Business number services: questions

What is the cheapest business number service?

Published 1300 and 1800 plans start at $10 per month. The overall cost depends on call volume and the plan's rate table — compare the current rows on the pricing page.

What does the IVR Keypress Menu do?

Its published purpose is an auto-attendant menu that routes callers by keypress, priced at $35 per month. Detail beyond that published purpose is not established on this page.

Can add-ons be added after signup?

The pricing page says the add-ons can be added during sign-up or changed later from the online console. Current pricing governs — check the page before relying on it.

Do the services include call recording or voicemail?

Inclusion scope for those features is not reconciled in the published service set, so this page does not claim them. Ask the team on 1300 327 934 what applies to the plan you are considering.