Business 1800 Number for Small Business

For a small business, an 1800 number is a published contact point that is free for customers to call in the stated Australian 1800-number context, with the business paying the call charges through its plan. The published entry point is modest: 1800 plans start at $10 per month, month-to-month with no lock-in, ex GST. What the published record does not support is any promise that the number will grow the business — this page sets out the documented arrangements and leaves the outcomes open.

Free for callers: in the stated Australian 1800-number context the customer pays nothing; the business pays the call charges.
Published plans from $10 per month: tiers at $10, $15, $39, $79 and $99 per month, each listing its own call rates and inclusions.
Month-to-month: standard 1800 plans carry no lock-in.
One published contact point: the same number on the website, signage and ads, instead of a personal mobile.
Optional word format: a Phoneword on the 1800 base from $40 per month, with availability and desirability affecting the price.

What the number does and does not change

What changes with an 1800 number is the published contact arrangement: customers dial one number that costs them nothing, and the calls arrive under the plan you chose. What does not change, and is not claimed, is anything about call volume, customer trust or growth — those are outcomes the published record does not establish, so this page does not promise them.

The business phone number 1800 overview covers the number category in full, and the free-calls page explains precisely what "free" means for callers and what the business pays.

What it costs a small business

The published tiers run $10, $15, $39, $79 and $99 per month, ex GST. The $10 Prepaid plan includes $5 call credit and is prepaid only, so there is no overage; the $15 Light plan also includes $5 call credit. The Cap tiers bundle included minutes — Cap39 at $39 per month includes 250 Fixed Line minutes plus 100 Mobile minutes, and the monthly fee is the only charge until that included value is used, after which per-minute rates apply, billed per second. Higher tiers at $79 and $99 carry larger bundles. The exact rates for every tier are on the pricing page; this page does not calculate them.

Choosing between digits and a word

A standard numeric 1800 is the straightforward choice. If the business name matters to the number, a Phoneword spells a word on the telephone keypad using the 1800 range, from $40 per month with availability and desirability affecting the price. Premium numbers carry their own published contract and setup terms, listed on the pricing page. Check what words are actually available with Find a Number — a search shows current availability but does not promise that a particular word is available or at a particular price.

Connecting the number

At sign-up, the flow asks for the number the service will connect to — the answering point you nominate. That is the published connection detail. The published pages do not describe hardware requirements, routing configurations or device coverage, so this page does not claim any of them. If something is unclear before you sign up, the team is reachable on 1300 327 934 or at info@1300easydial.com.au, and no activation timeframe is published on this site.

Small business 1800 number questions

Is an 1800 number worth it for a small business?

That depends on whether you want customers to reach you at no cost to them. The published facts are the free-caller arrangement, plans from $10 per month ex GST and month-to-month terms. Whether the number pays for itself is not established on this site, so no claim is made either way.

How much does it cost per month?

Published 1800 plans run $10, $15, $39, $79 and $99 per month, ex GST. Prepaid at $10 includes $5 call credit and never generates an overage; the Cap tiers include set minute bundles listed on the pricing page.

Do I need a new phone line or hardware?

The published flow asks for the number the service will connect to at sign-up — nothing more specific than that is documented, so this page does not claim hardware requirements either way. Ask the team if your setup is unusual.

Can a small business get a word number?

Yes — Phonewords run from $40 per month with availability and desirability affecting the price, and premium numbers carry their own published contract and setup terms on the pricing page. Search the available Phonewords first, because availability is not guaranteed.

Am I locked into a contract?

Standard 1800 plans are month-to-month with no lock-in. Premium numbers such as Phonewords carry separate published terms, which are stated on the pricing page.