Premium Number Cost
A premium or smart business number is a Phoneword priced from $40 per month, with desirability and availability affecting the price. See what is published here.
What a premium number costs here
A "premium" business number usually means a memorable one — a word-based number rather than an arbitrary digit string. On this site that product is the Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad.
Published Phoneword pricing starts from $40 per month, and two factors move the price from that starting point: the desirability of the word and its availability. A short, obvious brand match costs more than a longer or less competitive word. What is not published is a fixed price list per word — a specific word's price is confirmed through the search and sign-up process, so treat any figure quoted outside the current pricing page with caution.
- Phonewords: from $40 per month, priced on desirability and availability.
- Standard 1300 and 1800 plans: published plans start at $10 per month.
- Add-ons: Call Tracking Numbers $5/month, IVR Keypress Menu $35/month, Postcode Prompter $250/month.
What is not included in the monthly figure
The monthly fee and the call rates are separate. Call charges depend on the plan and, for 1300 numbers, are shared with the caller, who pays a local call rate. For 1800 numbers the business pays the full call charge so the caller pays nothing in the stated Australian context. Read the plan fee and the call-rate table together on the pricing page rather than comparing monthly fees alone.
Prices are shown in Australian dollars. Terms, billing and cancellation are governed by the terms and conditions, not by summaries on this page.
How to check the cost of a specific number
Use Find a Number to search available 1300/1800 Phonewords. The search shows what you can look for; it does not promise availability or a locked-in price for a specific word. If a word matters to your branding, contact the team on 1300 327 934 and confirm the current position before planning around it. The buy a phone number overview explains the categories if you are still deciding between a standard and a word-based number.
Premium number cost questions
Why do premium numbers cost more than standard plans?
The word itself is the scarce part. Desirable spellings are limited and sought after, so Phoneword pricing reflects desirability and availability, starting from $40 per month.
Is there a published price list for specific words?
No. The published information gives the starting point — from $40 per month — and confirms a specific word's price through the search and sign-up process.
Do call charges sit on top of the monthly fee?
Yes. Call rates are separate from the plan fee and vary by plan, so read both tables on the pricing page.
Can I check availability before paying anything?
You can search available 1300/1800 Phonewords with Find a Number at any time. Confirmation of a specific word happens through the sign-up process.
Are there cheaper options?
Standard 1300 and 1800 plans start at $10 per month on the published tables. If a word is not essential, a standard number is the lower starting cost.
Number costs
Check current number pricing
See the published plan tables for 1300, 1800 and Phoneword numbers, or contact the team about a specific word.