Adding Your Number to the Service
Adding your phone number means naming it as the answering point at signup, and publishing the new number in its place. What to have ready and what to update.
"Add your phone number" has a specific meaning in this service's flow: the signup asks for the number the new business number will connect to, and that field is where your existing number goes. From that moment the arrangement is set — customers dial the published inbound number, and the calls arrive on the line you added. This page covers what to have ready, and what to update once the number is live.
What you are adding, and what you are not
You are adding your existing number as an answering point — the destination the inbound service connects to. You are not adding a line, a handset or a parallel service; the published flow needs a phone number, not hardware. Any active number the business answers can fill the role — an office landline, a mobile, whatever the business arranges. The new number you choose from the Find a Number listing becomes the public face; the added number stays private.
What to have ready at the signup step
- The answering number: the line that should ring when customers dial the new number — written down correctly, because it is the one field everything else depends on.
- Your chosen number and plan: the listing entry you have confirmed with the team, and the plan from the published ladder — from $10 per month — that carries it.
- Your publishing surface: where the new number will replace the old one — website, invoices, signage, social bios — so the switch happens in one pass.
After the number is added
The work that makes the arrangement pay is the publishing swap: the new number goes where customers look, and the old number stops appearing in public materials. Printed items age out at reprint, which is the one timeline no service can compress. If the answering point itself needs to change later, that is an update to the connection — the published number stays constant; how to make the change is not published on this page, so contact the team.
Related reading: adding a phone number to your business, setting up your phone number, or the new phone number for business overview.
Common answers to the answering-point field
The field asks for one number, and different businesses answer it differently. The founder's mobile is the common answer for solo operations — the published number becomes the business identity while the calls land in a pocket. The office landline suits a premises-based team. A dedicated extension or handset suits businesses that want the new number's calls physically separated from day one. There is no published requirement beyond the number being active and answered — the choice is an operations decision, not a technical one.
Adding your number: questions
Can I add a mobile as the answering point?
The signup asks for the number the service will connect to, and any line the business answers can serve. This page does not make device-specific claims beyond that published arrangement.
Does adding my number expose it publicly?
No — the answering point is the private destination behind the service. The number you publish to customers is the inbound number you chose from the listing.
Can I add two answering points at once?
The published flow asks for one number the service will connect to. How calls are shared beyond that single connection is not published here — ask the team about your setup.
What does adding my number cost?
Nothing attaches to the answering point itself in the published pricing — the costs are the plan (from $10 per month) and the word premium where one applies, on the pricing page.
Your number
Put your number to work as the answer point
Search available 1300 and 1800 Phonewords, or talk to the team about your setup.