1800 Line
What an "1800 line" actually is — not a physical line but an inbound number delivering calls to the answer point recorded at signup — with the published facts.
An "1800 line" sounds like copper and a socket, but the published record describes something else: an inbound 1800 number that delivers calls to the answer point recorded at signup. No premises is attached to the number, and nothing published ties it to a handset. What the "line" is, is a delivery arrangement — and that is the whole of this page.
What the line is
- An inbound number: callers dial the 1800 and pay nothing in the stated Australian 1800-number context; the business carries the call charges under its plan.
- A recorded answer point: the signup flow asks for the number the service will connect to, and calls arrive there.
- A plan: published 1800 rows at $10, $15, $39, $79 and $99 per month, with per-row rates on the pricing page.
What the line is not
Stated plainly: not a physical premises line, not a second line into a home, and not a documented device or hardware arrangement — the signup flow records a connection point, and this page does not establish more about how calls are handled beyond that. No activation timeframe is published; the team confirms connection specifics, and service terms sit in the terms and conditions.
Getting a line
Word candidates for the 1800 base are searchable on Find a Number (from $40 per month with availability and desirability affecting the word); standard numbers are arranged with the team. Availability settles at confirmation. The 1800 number registration page covers the application step.
Related reading: 1800 number service, 1800 numbers for small business, or the 1800 numbers pillar.
Line questions
Is an 1800 line a physical phone line?
No. It is an inbound number that delivers calls to the answer point recorded at signup — nothing published ties it to premises or hardware.
Can an 1800 line follow the business if it moves?
This page does not establish moving or transfer arrangements. What is published is the answer-point design; terms sit in the terms and conditions.
Does the line cost more than a normal call?
Callers pay nothing in the stated Australian context. The business pays the plan fee and per-minute rates from its chosen row.
How many lines can a business have?
Multi-number setups are not documented on this page. One published number is the model described here.
The line, demetaphored
An 1800 line without the wire
What the "line" really is on the published record.