1800 Numbers for Small Business
Is 1800 worth it for a small business? The published cost side — plans from $10 per month — against the one real benefit, callers pay nothing. No growth promises.
An 1800 number for a small business is a focused trade, and the published record prices it honestly. On one side: the business pays — a plan from $10 per month plus per-minute call charges. On the other: callers pay nothing in the stated Australian 1800-number context. What no page here will add is a growth promise — the trade is caller cost versus business cost, and this page sets out both sides for a small-business budget.
The cost side
- The plan: published 1800 rows run $10, $15, $39, $79 and $99 per month, each with its own fixed-line and mobile rates and, on Cap plans, included allowances — current tables on the pricing page.
- The call charges: the business pays per-minute rates from its row, calculated per second — every minute a caller spends on free-call is a minute the business carries.
- Optionally the word: a word on the 1800 base starts from $40 per month — memorable, but a real line item; skip it if the budget says so.
The benefit side
One thing, done completely: the caller cost is zero in the stated Australian context. For a small business whose calls are support-shaped — problems, bookings, questions at the moment of need — removing the caller's cost is the whole product. For mixed callers who would happily pay a local call cost, a 1300 shares the cost instead at the same plan price points; the 1300 vs 1800 page sorts that choice.
What neither side includes
Stated plainly: no outcome claim — more calls, more sales, a bigger presence — attaches to the number on this record. No activation timeframe is published; the team confirms the exact number and price before connection; terms sit in the terms and conditions.
Related reading: small business phone numbers, an 1800 number for my business, or the 1800 numbers pillar.
Small-business questions
Can a small business afford an 1800 number?
The published entry point is $10 per month, plus per-minute charges from the plan row. Whether that fits the budget depends on call patterns — compare the tables, not a page's estimate.
Will an 1800 number make my small business look bigger?
This page makes no image or growth claims — only the caller arrangement and published costs.
What if my callers are mostly local?
Free-call still applies, but if callers would accept a local call cost, 1300 shares it and reduces the business's share at the same plan price points.
Can I start on 1300 and move to 1800 later?
Changing arrangements is not documented on this page; terms and team confirmation govern any change.
A small-business-sized answer
1800 for a small business — costs and the one benefit
What it costs, what it does, no promises.