1800 Business Number Marketing

An 1800 number gives your marketing a single free-to-call contact point: callers pay nothing in the stated Australian 1800-number context, and the business pays the call charges on its plan. Published 1800 plans start at $10 per month, and published add-ons cover campaign work such as tracking which ads drive calls.

What the published record does not support is any outcome claim — no guarantee that an 1800 number will lift responses, sales or recall. This page sets out what an 1800 number does in a campaign, the add-ons published for that purpose and the limits of the claims you can make about it.

What an 1800 number does in a campaign

Caller cost: callers dial free in the stated Australian 1800-number context. The business pays the per-minute charges for receiving the calls.
One number across channels: a single published contact point to place on ads, signage, vehicles and print, instead of separate numbers per channel.
Plans: published 1800 plans start at $10 per month, ex GST, month-to-month with no lock-in. Current rates are on the pricing page.
Memorable formats: an 1800 number can be a Phoneword that spells a word on the keypad, priced from $40 per month.

Published add-ons for campaign work

Three add-ons are published on the pricing page, and only their published purposes are described here:

Call Tracking Numbers — $5 per month: see which ads and campaigns drive your calls.
IVR Keypress Menu — $35 per month: an auto-attendant menu that routes callers by keypress.
Postcode Prompter — $250 per month: route callers by the postcode they dial in from.

Add-ons can be selected during sign-up or changed later from the online console.

What an 1800 number does not promise

A free-to-call number removes the caller's cost, and Call Tracking shows which campaigns produce calls. Neither fact establishes that an 1800 number will increase your responses, sales or brand recall — no such outcome is promised on this site, and any figure of that kind would need evidence this page does not have. Judge the fit on the caller-cost mechanics and the published add-on capabilities.

Getting set up

Choose the number first — Find a Number searches available 1300/1800 Phonewords, though a search result is not a reservation. Then pick a plan from the pricing tables and connect the service to the phone you answer; the sign-up flow asks for that number. No activation timeframe is published on this site, so none can be quoted here.

1800 marketing questions

Do callers pay to dial an 1800 number in an ad?

No, in the stated Australian 1800-number context the call is free for the caller. The business pays the call charges on its plan.

Can I see which campaign produced a call?

The published Call Tracking Numbers add-on, at $5 per month, exists to show which ads and campaigns drive your calls. It is added during sign-up or later from the online console.

Can callers choose a department by pressing a key?

The published IVR Keypress Menu add-on, at $35 per month, is an auto-attendant menu that routes callers by keypress. The Postcode Prompter, at $250 per month, routes callers by the postcode they dial in from.

Will an 1800 number increase my responses?

That cannot be promised. No response, sales or recall uplift is established on this site — the published record covers caller cost, plans and add-on purposes only.

Where can I read more?

The 1800 business phone number page covers the category, and the 1800 numbers overview covers caller costs. Related pages cover the 1800 business number guide, 1800 business number cost and 1800 business number benefits.